Independent Living Advisor

1 week ago

London, United Kingdom The Guinness Partnership Full time

The Guinness Partnership is a charitable organisation that specialises in services for older people and people with learning disabilities. Our teams are enthusiastic, hardworking, passionate about supporting our customers. We provide a great person-centred service to enable our customers to live positive, independent lives. In return, we offer a rewarding job with excellent benefits alongside outstanding training and development.

**About the Role**
We have a permanent, part-time opportunity for an Independent Living Advisor to join our team working 30 hours per week Monday to Friday. There is flexibility to start work between 8am and 9.30am, working 6 hours a day.

Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness sheltered housing and extra care customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities in accordance with their tenancy agreement.

You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain independence. You will carry out periodic site inspections and tests to ensure scheme is fully operational and compliant with health and safety.

You will be flexible to travel between schemes in the area so a driving licence and access to your own vehicle is essential.

**What we’re looking for**:

- Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
- Demonstrable commitment to equality and Diversity
- Ability to adapt communication style to suit individual needs or when explaining technical information.
- Previous experience of carrying out administrative work including numeracy work.
- Ability to work on own initiative and as part of a team
- Good oral and written communication
- Good knowledge of Microsoft Office
- Full UK Driving Licence and access to own vehicle

**In return for your dedication and hard work, we are offering**:

- £11.25 per hour + local job supplement
- Permanent contract, 30 hours per week
- Generous Pension and life insurance cover choices
- Free **Healthcare benefit package**:

- Company enhanced sick pay after a qualifying period
- **Employee Assistance Programme **& Employee Benefits Schemes
- Employee referral programme

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