Administrative and Telephony Officer

2 weeks ago


Bury St Edmunds, United Kingdom Brook Street Full time

**Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.**

**Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently**

Our Public Sector client our currently recruiting an **Administrative and Telephony Officer** to join their team on a full-time, temporary basis based at Bury St Edmunds Court.

The role is **Monday to Friday** with a working week of 37 hours per week. This role works on a **Hybrid** basis. The rate of pay is **£11.88** an hour with holiday entitlement and pension scheme available. The client is based next to the bus station and is therefore easily accessible by public transport and based close to local amenities for those days that you do attend the office.
- **Deal with calls for some county courts across the country and are family related**:

- ** Answering calls to people regarding hearing dates**:

- **Preparing papers and files for court, tribunals, hearings and meetings.**:

- ** Producing court/tribunal documents.**:

- ** General photocopying and filing.**:

- ** Creating and updating records on in-house computer system and data input.**:

- ** Post opening and dispatch.**:

- ** Booking, preparing and organising meeting rooms, supporting training courses and other group activities.**:

- ** Preparing meeting agenda, joining instructions, handouts etc**:

- ** Collecting and assembling information**:

- ** Checking and verifying documents and records**:

- **Processing casework**

This is a varied role where you will be dealing with general case queries regarding child maintenance payment to queries from court and legal advisors, so please be aware that due to the nature of this role Some of the calls can be tricky due to the sensitive nature of some of the call content, these are usually cases where children are involved so are emotive.
- ** Resilience**:

- ** Be able to multitask at an exceptional level**:

- **Be open and willing to learn and undertake other duties if requested by Management that fall in line with the grade and level of responsibility of this post**:

- ** Flexible**:

- **Great attention to detail**

**The rate of pay is £11.88 an hour.** Holiday entitlement and pension scheme available.



  • Bury St. Edmunds, United Kingdom Brook Street Full time

    **_Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. _** **_Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who...


  • Bury St. Edmunds, United Kingdom Animal and Plant Health Agency Full time

    **Details**: **Reference number**: - 339121**Salary**: - £23,811- Pro-rata salary for job share- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - APHA - Science - Surveillance and Laboratory Services Department, Science Directorate**Type of...


  • Bury St. Edmunds, United Kingdom Premier Contract Supplies Full time

    **Office Administrator** **, Monday to Friday, 8am - 5pm** **Salary: Competitive** Premier Contract Supplies are suppliers of sanitary-ware to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our seven warehouses across the UK. We are an equal...

  • Office Administrator

    2 weeks ago


    Bury St. Edmunds, United Kingdom The Taste of Suffolk Full time

    Office sales administrator Monday to Friday 8am to 4.00pm Working in a busy office for a food manufacturer (Sausage, Bacon, Ham, Cooked meats) Taking telephone orders for regular customers Entering sales and purchase information into a Sage Accounts package Taking card payments, preparing cheques and cash for banking Assisting with delivery paperwork....


  • Bury St. Edmunds, United Kingdom Ministry of Justice Full time

    **Administration Officer - 72723** **£21,775** **Bury St Edmunds**: **HM Courts and Tribunals Service** **Directorate**:South East Region **Job Title / Grade**: Administrative Officer (AO) **Number of Vacancies**:1 **Location**:Bury St Edmunds County Court and Family Court, Triton House, St Andrew’s Street North, IP33 1TR **Duration**:...


  • Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Office Administrator £23,000-£25,000 DOE Monday to Friday Permanent Main duties and responsibilities: - Liaising with Customers and visitors to the office - HR Administration - Managing Company Correspondence - Managing and updating database records - Support with scheduling appointments and order submissions - Office workflow management Key...


  • Bury St Edmunds, United Kingdom Virtual Bridges Full time

    Join to apply for the Administrative Officer role at Virtual Bridges Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a...


  • Bury St. Edmunds, United Kingdom PSR Solutions Full time

    PSR Solutions are currently working with a Tier 1 Contractor who are seeking a Office Administrator to join their team in Suffolk. **Responsibilities**: - Day to day office admin tasks - Answering incoming phone calls - Managing paperwork - Filing - Document control - Formatting / O&M Folders - Assisting with copying and printing - Share-point...


  • Bury St. Edmunds, United Kingdom Pertemps Full time

    Office Administrator Bury St Edmunds (Car Driver Required) £17290.00 + Very attractive benefits Monday - Friday 9-5pm My clients Office Services and Facilities teams are in place to support all of their colleagues with the day-to-day running for the office - enabling them to deliver a smooth service to clients. As a team, they are responsible for delivering...


  • Bury St. Edmunds, United Kingdom Brook Street Full time

    Do you like working in a **team environment**? Maybe you have experience with customer service or Data Entry. If so, then this interesting position has become available with the **Mistry of Defence** working as a **Loss of Entitlement officer.** The role is **full time** working in an **office based in Honington** filled with a team to work with. It would...