Enquiries Advisor

3 days ago

Nottingham, United Kingdom Elizabeth Michael Associates Full time

**TEMP - PERM ENQUIERIES ADVISOR**

**NG6, NOTTINGHAM**

**£10.90 PER HOUR**

**TEMPORARY TO PERMANENT**

**MONDAY - FRIDAY 37.5 HOURS PER WEEK - 1 IN 2 SATURDAYS WHEN GO PERM**

**STARTING ASAP**

**Responsibilities**:

- To ensure the timely marketing of all property instructions
- Taking Messages
- To carry out AML checks on all beneficial owners of the property before commencing marketing
- To liaise with all Marketing Agents to ensure they understand and comply with our client’s requirements
- To ensure the property has an up to date EPC certificate to enable the marketing agents to comply with current legislation
- To deal with additional service request for clients
- Ensure Compass is kept up to date with detailed notes to enable the weekly reports sent to Clients keep them up to date with all stages of the marketing including any recommendations regarding the performance of Agents
- Liaise with Agents to ensure empty properties are inspected on a weekly basis and chase any necessary reports including vacation reports
- Participate in client conference calls as required
- Attend client meetings as required to report on property portfolio
- To consistently complete work to agreed standards and undertake other tasks within the unit if required.

Skills/Attributes/Experience:

- Excellent attention to detail
- Proven customer service experience
- Ability to multi-task and adapt
- Strong communication skills both written and verbal

**Job Type**: Temporary contract

**Salary**: £10.90 per hour

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Nottingham, NG6 (required)

Ability to Relocate:

- Nottingham, NG6: Relocate before starting work (required)

Work Location: In person

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