Youth Justice Service Business Support Officer

**Contract Type**:Permanent

**Salary**:Grade D. Scale 7 - £25,584 to Scale 10 - £26,835

**Hours Per Week**:36

**Base Location**:Ashton Old Library, Old Street, Ashton Under Lyne

**Assessment Date**:To be arranged

**The Role**

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Business Support team within Tameside Youth Justice Service.

In this role, you will have responsibility for providing administrative and operational assistance to Tameside Youth Justice Service to support both voluntary and statutory services, supporting the primary aim of preventing offending and re-offending by children and young people.

A key component of the role will be to maintain effective relationships with Greater Manchester Police and Courts ensuring information is shared accurately and in a timely manner. As a Business Support Officer, you’ll be integral to the daily operations, providing essential support to ensure our service delivery is to a high standard. Your role will be pivotal in enabling efficiency and effectiveness across our service.

You will deal with enquiries both written and verbal, from a wide range of internal and external services, children and their families. You will be required to complete all documentation and correspondence accurately and to a high standard. Attention to detail is key and you must be able to prioritise your work, manage your time and be able to adhere to deadlines and follow procedures.

You will be required to enter and retrieve confidential information into our internal ICT systems and have excellent keyboard skills and a knowledge of various IT systems/programs.

You will be responsible for the processing and monitoring of spend requests for the service in line with council procedures using the Agresso finance system.

**About You**

You must be able to show initiative and have the ability to work independently but also as part of a team, working in a busy and fast paced environment.

In addition, you will be expected to participate in the development and continual improvement of this part of the service.

**About Us**

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

**Reference Number: DPT438