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E-commerce Administrator

2 weeks ago

Peterborough, United Kingdom The Grow Superstore Ltd Full time

**Job Overview**

**Responsibilities**
- Manage and optimise product listings across various e-commerce platforms.
- Conduct regular audits of online inventory to ensure accuracy and availability.
- Handle data entry tasks related to product information, pricing, and stock levels.
- Assist in the development and implementation of marketing strategies to drive online sales.
- Provide exceptional customer service through effective phone etiquette and timely responses to inquiries.
- Collaborate with the marketing team to create engaging content for online promotions.
- Utilise Google Suite for administrative tasks and financial record keeping.
- Maintain organised records of transactions, customer interactions, and sales reports.
- Check purchase orders
- Pay suppliers
- Perform other office-related tasks

**Requirements**:

- Excellent organisational abilities to manage multiple tasks effectively.
- Prior experience in an office environment is preferred.
- Demonstrated phone etiquette and strong communication skills.
- A keen interest in e-commerce trends and digital marketing strategies.
- Familiar with IT systems relevant to e-commerce operations, such as Shopify

Pay: £24,000.00-£27,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Bereavement leave
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: TGS-ECOM-ADMIN