Employee Relations Coordinator

**Employee Relations Coordinator - Basildon**

An opportunity has arisen for an Employee Relations Coordinator to join our existing HR team at our Alpi UK headquarters in Basildon, Essex.

Office hours: 8:30am - 5:30pm (1-hour unpaid lunch), Monday - Friday (40 hours per week).

Location: Basildon - this role is office based.

**Salary**: £28,000 - £30,000 per annum (dependent upon experience)

**Key Roles and Responsibilities**
- Act as the first point of contact for employees and line managers on any employee relation queries, issues and matters.
- Manage employee relations cases (for example, but not limited to: probationary hearings, disciplinaries, grievances, conflict resolution, absence management, occupational health etc). This will involve attendance at appropriate meetings and so some travel may be required as necessary.
- Support, guide and train managers on employee relations matters and cases. Provide commercial solutions to employee relations issues with guidance from management.
- Complete all employee relations related administration including letters, tracking and record-keeping.
- Support the HR Manager with information gathering for high-priority and/or complex employee relations cases, as and when required.
- Update and maintain employee data within HR database systems (SelectHR and BambooHR), ensuring information is up-to-date and correct.
- Produce and analyse HR metric reports (absence reports, Bradford Factor Score reports etc) providing insight on trends to management.
- Contribute to and develop policies and procedures, best practice guides, and processes.
- Ensure all employee relations documentation, guidance and advice adheres to best practice and employment law.

**Skills, Experience and Competencies**
- A CIPD Level 5 qualification (or be studying towards this)
- Previous experience working in a face paced, HR environment with the ability to prioritise conflicting demands and workload.
- Previous experience of managing employee relations cases from start to finish.
- The ability to influence, engage and advise confidently, and build relationships across all levels of the business.
- Personal resilience and the capacity to work effectively and stay calm under pressure.
- Strong interpersonal and problem-solving skills.
- Excellent administrative and organisational skills with an ability to progress a number of tasks simultaneously.
- The ability to deal with confidential information, maintain confidentiality and act with discretion.
- The ability to use Microsoft Office systems, especially Word, Excel and Outlook.
- Experience using SelectHR and BambooHR (desired).

**Company Benefits**

Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:

- Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
- Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
- After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary.
- After 3 months service employees are entitled to become a member of the Group personal Pension Plan. After one year’s service the company offers enhanced Pension contributions of 9%.
- Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
- One Milestone Day per year to take as you wish.

The ALPI Group is a recognised player in the Freight Forwarding and Transportation industry and specialises in supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management.

We have provided freight forwarding services and logistics solutions for over 70 years. Still a family run company, we treat people as people, not numbers. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility.

Alpiness