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Part Time Administrator

2 weeks ago

Bristol, United Kingdom Proactive Solutions Group Ltd Full time

Part Time Administrator

Part Time Fulfilment Administrator. A Bristol based contact centre business need an Administrator to join the team on a part time basis working 9:00-13:00 Monday to Friday

The Part Time Administrator will set up and fulfil all campaign mailings as per each client SLAs, test the fulfilment systems and assist the technical team with day to day admin tasks.

The Part Time Administrator key responsibilities include:

- Ensure all fulfilment orders are sent out correctly and on time as stated in the brief or by the account managers.
- To solve daily problems and highlight any ongoing issues to the Account Managers.
- To ensure the stock take document is updated daily to reflect the materials used in addition to a full monthly stock take.
- To ensure all fulfilment is carried out daily and any failure to meet these deadlines is escalated to the Line Manager.
- To set up the fulfilment for new campaigns and follow testing procedures as part of the wider technical testing set up process.
- To feedback any data errors on mail-merged letters to the Technical Team to be corrected.
- Submit sample letters to the Account Manager using test data for sign off.
- Ensure all data exports are sent to clients daily or as required to meet their agreed SLA, highlighting any errors to the technical team, and resupplying files where appropriate.
- Managing the callbacks process by highlighting records which require amendments, updating the callbacks log and working with operations to make sure outstanding issues are resolved and the appropriate data amendments and fulfilment are carried out.
- To make recommendations and efficiency improvements to the process.
- Ensure all campaigns are tested according to the documented setup process, identifying any issues with functionality and feeding back to the Technical Team.

The Part Time Administrator will need:

- Excellent administrative and organisation skills
- Ability to manage own time
- Strong MS Office and Windows skills
- Previous office admin experience
- Excellent communication skills, especially written English

The Part Time Administrator position is part time, 9:00-13:00 Monday to Friday

The Part Time Administrator role is paid hourly, £10.45ph

Proactive People is an employment business and employment agency

**Job Type**: Part-time

**Salary**: From £10.45 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: PTAM