Rental Sales Agent

6 days ago


Belfast, United Kingdom Drivalia UK Ltd Full time

**THIS IS A ZERO HOURS ROLE**

**The Role**:
The role will be to assist the branch manager with the smooth day-to-day operations of the branch, ensuring all our customers receive a fantastic experience.

**Main Duties**:
Dealing with the general public and corporate clients on the phone and in person

Taking bookings, processing paperwork and payments and explaining terms and conditions to customers

Resolving problems and delivering outstanding customer service

Selling additional extras such as additional protection, GPS, baby seats, additional driver cover, and luxury features etc.

Managing the team of vehicle valeting staff and opening/closing when manager is off

Completing daily reports, paperwork and stock allocation

Arranging and undertaking vehicle maintenance, checking mileage, damage etc.

Showing vehicles to customers and recharging damaged vehicles to customers

**The Person**:
Hold a driving licence and meet the criteria for our insurance

Previous experience as a Sales Consultant / Executive (or similar) in the car rental sector and a passion for cars would be desirable

Be reliable, flexible and able to demonstrate high standards when working to targets / KPI’s / customer expectations

Have demonstrable communication skills

Be able to work under pressure and handle complaints

Fluency in more than one language (in additional to excellent English) would be advantageous as we regularly attend to customers from across the globe

**Job Type**: Part-time

Pay: From £11.44 per hour

Additional pay:

- Commission pay

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person

Application deadline: 25/12/2024


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