Community Library Assistant

About the role
Do you have a knack for helping people, and a desire to work at the heart of the local community? We are looking for an enthusiastic and versatile person to join our friendly and hard-working team.

Huntingdon Library is a busy and vibrant library catering for a growing, and diverse, community. As well as catering for all ages with our selection of books, we organise regular activities and events, and work closely with schools and other local groups.

**This post is based at Huntingdon Library for 17 hours pw.**

**Please see timetable attached for working pattern**

Staff from Huntingdon Library support a wider team which includes libraries in Sawtry and Yaxley and occasionally other libraries in the Huntingdonshire District. Therefore, some travel may be necessary from time to time.

**For more information, or to chat about this opportunity, please contact Jessica Jones.**

**Interviews will be held on Tuesday 19th August and Wednesday 20th August in Huntingdon Library.**

What will you be doing?
This is primarily a customer facing role working in the library, dealing with enquiries, supporting customers to access online services and promoting the Library offer in the community.

There are many opportunities to support and deliver Library events, including Rhyme times and Story times and although there is plenty of routine work, there are also many opportunities to be creative.

About you
**Please refer to the job description and person specification for full details about this job role.**

When completing the supporting statement for this position, please tell us how your skills, experience, capability and potential match each of the criteria in the person specification. Think carefully about the following criteria and provide practical examples of how and when you have used the particular knowledge, skill or experience:

- Demonstrate your understanding of delivering good customer service
- Interpersonal skills, including patience and listening skills with an ability to establish exactly what the customer requires
- A pleasant, helpful manner with customers of all ages and abilities.
- A strong team player, able to work with colleagues on projects and contribute to team goals
- Flexibility and adaptability in all areas of work, including being able to respond to a change in hours or workplace location.

About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage
- A comprehensive **wellbeing package** to cover **all aspects of wellbeing**, both in and out of work, which can also be accessed by your family
- Buy up to **4 weeks additional annual leave** (pro-rata) through our salary sacrifice scheme
- Take your bank holidays **flexibly** to better suit **your personal circumstances**:

- Make **Additional Voluntary Contributions** (Shared AVCs) to your pension with tax and National Insurance savings
- Access to **development opportunities**, apprenticeships and qualified coaches to support **your personal and professional growth**:

- ** Paid volunteering hours** each year so you can make a **positive impact on our community** during your normal working day
- Access to **Peer Support Groups** through our IDEAL staff **equality, diversity and inclusion** network
- Opportunities to nominate and receive **Employee Recognition Awards**:

- An **Our Cambs Rewards** account, giving you access to in-store and online **discounts** as well as our **Car Lease** and **Cycle to Work** schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.