Head of Training and Development

**Head of Training and Development**

**Wickford, Essex.**

**Monday to Friday, from 8.30am to 5pm**

**Salary £35,000 - £40,000 PA**

**21 days’ holiday pro rata plus Bank Holidays**

Are you ambitious, accountable, enthusiastic, and show initiative?

Are you looking for a career with uncapped earning potential?

This is the ideal role for a proven Training Manager to advance their career with one of the leading outdoor living companies in the retail space.

**About Us**

The 036 Group is the parent company of all our brands which includes White Stores, Nova Outdoor Living and Condor Lion. 036 brings them together with one vision and manages and invests in market leading businesses across Retail, Wholesale, Logistics, SupplyChain, Marketing and Ecommerce

The values 036 upholds embodies its enterprising spirit and ambition to successfully supply products and services which are used by millions every day. Utilising divisions such as B2B and B2C, it’s continually reinvesting, generating stability and sustainability.

The ambition is to grow the business further, with a clear focus on performance, expansion, and innovation. By doing so, we empower our people to fulfil their potential by providing security and longevity as we believe in creating careers, not jobs.

**Perks**

Cycle to work scheme, Gym discount, Staff discount, Employee of the month nomination scheme (monetary reward and company recognition) Ladies breakfast, Football (staff clubs), Table tennis, Employee Assistance program

**The Benefits**
- Salary £35,000 - £40,000 PA
- 21 days’ holiday pro rata plus Bank Holidays
- Free parking
- Pension
- Paid OT
- Company Events
- Casual dress

**To be considered as Head of Training and Development, you will need**:

- At least 2 years’ experience with on-the-job training.
- Strong literacy and numeracy skills.
- Ability to be authoritative.
- Good problem-solving and negotiating skills.
- To be well presented, verbally and in person.
- To be accountable, dedicated, and logical.
- Be responsible for role, product, self-development, H&S and compliance training across all business units within the retail, wholesale, warehousing and logistics arms of the business.
- Facilitate product training.
- Develop and maintain personal knowledge based off all company processes.
- Ensure all internal processes, tools and operating procedures are documented by the way of process maps, quick reference guides and/or how to videos; personally responsible for creating these and ensuring those entrusted with creating them do so to thedesired standard and within the required timeframe. To then be rolled out in person, and via a training portal (eloomi).
- Challenge and empower managers to own departmental training.
- Prepare hard copy training materials.
- Ensure all training material is fit for purpose, engaging, accurate and easily accessible. To be developed in stages, eventually to incorporate videos and pre-recorded step-by-step guides.
- Governance of processes; not just documenting what exists but challenging and owning best process.
- Define and own onboarding processes for each department/the company.
- Ensuring H&S and compliance training is undertaken by all employees.
- Foster a culture of training and continuous improvement.
- Conflict resolution.
- Strong computer literacy.
- Experience in documenting processes.
- Ability to work alongside deadlines.
- Experience in a fast-paced environment with changing priorities.
- Exposure to HR and Health and Safety procedures.
- Experience working with all levels of employee and management.
- Ability to manage a budget.
- Developing and maintaining strong relationships with all operating departments.
- Seek feedback on what is and isn’t working and respect the opinions of peers and colleagues to constantly improve.
- Ensure all personal data is processed and held in accordance with GDPR regulations.
- Excellent presentation and facilitation skills
- Excellent written, verbal, and interpersonal communications skills
- Self-starter
- The ability to encourage and motivate people
- Effective at managing multiple priorities, projects, and relationships

**Optional Experience**:

- Retail training
- Warehousing training
- Knowledge of onboarding processes
- Asana (or similar WMS) experience
- NetSuite and/or Waerlinks experience
- Project management
- Change management
- QC experience

036 is a business that operates with ambition and a forward-thinking mind-set that applies to our people. We work tirelessly to build a diverse and inclusive business that creates careers, not jobs.

We offer equal opportunities to all our employees and actively try to promote a progressive environment. We believe in fostering a workplace that is not only diverse, but successful and that means we need people from all walks of life.