Post Office Assistant
2 weeks ago
**Overview**:
We are looking for a friendly, reliable, and customer-focused individual to join our team as a Post Office Clerk. In this role, you will be the first point of contact for customers, providing essential postal, financial, and retail services with efficiency and professionalism.
**Key Responsibilities**:
- Deliver outstanding customer service at the counter, assisting with postal, banking, and retail transactions.
- Accurately process letters, parcels, and packages, advising on postage options and delivery services.
- Handle cash and card payments, balance tills, and maintain accurate financial records.
- Promote Post Office products and services, including savings, insurance, and bill payments.
- Ensure compliance with security procedures and data protection regulations.
- Keep the branch clean, tidy, and well-stocked, maintaining a welcoming environment for customers.
**About You**:
- Excellent communication and customer service skills.
- Strong numeracy and attention to detail.
- Reliable, trustworthy, and able to work under pressure.
- Previous retail, cashier, or customer service experience is desirable but not essential (full training provided).
- Flexible and willing to work as part of a team.
**What We Offer**:
- Full training and ongoing support.
- Opportunities for career progression.
- A supportive team environment.
- Staff discounts and benefits.
**Job Types**: Full-time, Part-time
Pay: £12.21-£14.00 per hour
Expected hours: 16 - 40 per week
**Benefits**:
- Employee discount
- On-site parking
Work Location: In person
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