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Job description
Job Title - Service Administrator
WCM National Ltd have an Exciting opportunity to welcome a new office-based team member to work within our busy Helpdesk department.
Role - To support the management of Key Customer Accounts, in providing service excellence and meeting the contractual KPI’s, supporting the Internal helpdesk with a whole manor of administrative tasks.
Duties/Tasks:
- Planned Preventative Maintenance Work Paperwork (PPM)
- Updating and Managing Key Customer Portals
- Liaising with the internal helpdesk to ensure we meet customer expectations and KPI’s.
- Customer Liaison
- General office duties
- Recording and updating information on Microsoft Excel.
Immediate start Preferred.
**Job Types**: Full-time/Part time /Permanent
**Salary**: £9.86 Per Hour.
**Salary**: £9.86 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location