Senior Sports Centre Team Member

**Are you a passionate professional ready to build your future?**

**Do you want to work in a supportive environment where your skills and contributions are valued?**

**Join us**

At Futura Learning Partnership, we are committed to creating an environment where every employee - whether in teaching, support, or leadership - can flourish. We strive to attract, develop, and retain the very best talent by creating a culture that values professional development, wellbeing, and inclusion.

Your Role in Building Brighter Futures

As a Senior Sports Centre Team Member at Clevedon School, you will play a key role in delivering Futura’s mission of “Building the brightest future for all, enabling every individual to flourish”. We are looking for someone who is passionate about our values and making a positive impact on our community.

**As Senior Sports Centre Team Member, you will**:

- Be a role model for all centre staff, leading by example in operational excellence.
- Ensure clean, safe and functional gym, sports hall/pitches, studio areas and equipment at all times.
- Make great connections with all hirers and members, supporting a positive customer experience.
- Act as the main point of contact for operational matters within the Sports Centre.
- Manage and oversee bookings, ensuring accuracy and efficiency in scheduling and resource allocation.
- Lead and supervise the team, providing guidance, support and motivation.
- Handle enquiries and complaints professionally, escalating when necessary.
- Ensure compliance with health and safety regulations, conducting regular checks and maintaining documentation.
- Play a key role in sales and retention of members, identifying and meeting their needs.
- Support training, CPD and team development while championing high standards.

What You’ll Bring to Futura
- We are looking for a motivated and professional Senior Sports Centre Team Member who:_

**Qualifications**:

- Good level of GCSE/O Level in English and Maths (essential)
- Sports/Fitness industry qualifications or working towards them (desirable)
- Group Exercise Qualifications (desirable)

**Experience**:

- Experience of working in a customer facing environment, delivering exceptional standards (essential)
- Experience of Sports/Fitness coaching (desirable)
- Experience in membership sales and retention (desirable)
- Cash handling experience (desirable)

**Skills & Behaviours**:

- Strong customer engagement and communication skills
- IT skills using Microsoft Outlook/Office and membership/booking databases
- Ability to be flexible with shift patterns including mornings, evenings and weekends
- A motivational, positive and proactive attitude

What We Offer to Support Your Growth

At Futura Learning Partnership, we are committed to helping our staff thrive. You will benefit from:

- Continuous Professional Development (CPD) and training opportunities
- Flexible working arrangements and wellbeing initiatives through our EAP
- Health Cash-back Plan for medical expenses
- Defined pension schemes and retail discount schemes
- A supportive, inclusive culture where collaboration and diversity are celebrated

Key Information:
Application Deadline: 30/9/2025

Interview Date: ASAP

Start Date: 1/9/2025

Contract Type: Fixed Term until 31st March 2026

Hours: 20 evening and weekends

**Futura Learning Partnership is Committed to Safeguarding**:
**Equal Opportunities**:
**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

Pay: £12.34 per hour

Expected hours: 20 per week

Work Location: In person

Reference ID: FLP-R1185