Housing First Worker

**Housing First Worker**

**Permanent Full Time 35 Hours**

**Based in Manchester**

**Salary £26,000**

**Working Pattern Usually Monday -Friday but needs to be flexible to the customer needs**

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**
- Delivering wrap
- around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies in the community.
- Maintaining accurate up to date records on the chosen case management system of progress against individual support plans; safety plans and outcomes information.
- Liaise with other agencies to facilitate access to support including Adult Social Care; Criminal Justice services; Health services; employment and training agencies.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload.

**So, who are you?**
- To understanding the complex interdependencies of mental health and substance abuse and offending behaviour
- A creative approach to problem solving; getting and keeping people engaged demonstrating empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future.
- Ability to work across Greater Manchester to meet service delivery demands when required.

**Enjoy the rewards**
- Working with us, you’ll enjoy competitive pay, 28 days holidays excluding 8 bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.
- If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
- We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. _

**Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles. The Housing First Worker will be responsible for coordinating and providing a person centred, strength-based support service in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.**

**Role Profile**
- Delivering wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies in the community
- Maintaining accurate up to date records on the chosen case management system of progress against individual support plans; safety plans and outcomes information
- Liaise with other agencies to facilitate access to support including Adult Social Care; Criminal Justice services; Health services; employment and training agencies.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload
- Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
- Provide temporary cover for colleagues as required and participate in a rota of duties, to ensure that service delivery is available in the evenings, weekends, and bank holidays.
- Liaise with landlords to assist the person living in accommodation of their choice; including practical help with furniture; benefits advice and accompanied visits
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
- Promote, and encourage peer involvement within the service.
- Facilitate access to the personalisation fund via creative solutions to integrate people into the community and access accommodation
- To complete dynamic risk assessments and maintain own safety by following lone working procedures
- To be part of a rota providing out of hours access to telephone support to people using the service
- T o work flexibly to ensure that service delivery is available in the morning/ evenings, at weekends and on bank holidays when required
- To adhere to good practice Safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.

**Knowledge, Skills, and Experience**
**- **To have an understanding of the complex interdependencies of mental health and substance abuse and offending behaviour
- A creative approach to problem solving; getting and keeping people engaged demonstrating empathy
- Promote th