Environmental Services Assistant

This role is being advertised by Savills Management Resources(SMR) a wholly owned entity of Savills (UK) Limited but a separate employing entity which is not accredited by Real Living Wage.

**Purpose of the Role**

The purpose of the environmental services assistant role is to ensure the highest standards of cleanliness throughout the centre, front of house, back of house, car park and around the perimeter. This is the first and lasting impression of visitors to centre centre therefore an integrally important role to the centre presentation

To work with other team members to clean the common areas safely and efficiently. You are responsible for the day to day cleaning of specifically agreed areas to the required standards

You will be expected to operate cleaning machines (after training) and present a professional, friendly image at all times

You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility meets the highest possible standards of cleanliness and safety.

**Key Responsibilities**

Have pride in the centre; ensuring that you deliver consistently high standards of customer service at all times, thereby promoting a professional and welcoming atmosphere

Ensure good knowledge of all facilities and processes in order to deal with customer’s queries, complaints and compliments in line with company procedure

Use of various machines in accordance with requirements including scrubber dryers, rotary scrubber, escalator cleaners, pressure washers, vacuum cleaning machines etc

To follow all of the departmental procedures and schedules correctly at all times

To ensure that all waste is dealt with appropriately, emptying and cleaning bins when necessary. (Bins can weigh up to 3 kilos)

To comply with all of the health and safety procedures for the department including COSHH - machinery check sheets, PPE etc

Ensure the safe disposal of clinical waste and sharps as per policy

To communicate and liaise with team leaders and colleagues to ensure a smooth running of the department

To maintain all of the sanitary areas to the required standard, replenishing supplies as required

To report any maintenance defects relating to the building and its fixtures and fittings

Cleaning of all public accessible areas

Sweeping, mopping and cleaning floors (both inside and outside)

Cleaning public and staff toilets (both male and female)

Emptying bins and removing rubbish

Cleaning low level windows and glass

Cleaning walls (including pillars) and signage (both internal and external)

Cleaning stairs, stairwells, ramps, lifts and escalators

Cleaning of staff rooms, facilities, offices, control room and kitchens and where appropriate external entrances, perimeters and walkways including gardening areas

Cleaning corridors and back of house areas

Cleaning barriers, vending machines, fixtures and fittings

Waste; sorting into appropriate containers, removing cardboard and other items for recycling

Completing daily forms to support work carried out

Compliance with all work-related health and safety regulations at all times

Any other reasonable task requested by a member of the supervisory/management team

Be aware of your responsibilities and adhere to all company’s safety guidelines including wearing of all personal protective equipment

Undertake any further duties as requested by any member of the supervision / management team

You are an ambassador for the centre and for environmental services, and as such you will actively promote recognition for the team, the centre, and the wider business through your exemplary behaviour

**Skills, Knowledge and Experience**
- Confident/friendly disposition
- Ability to handle heavy equipment and machinery used in cleaning
- Ability to walk, bend, push, pull and lift repetitively during working hours
- Self-motivated with ability to identify and complete needed tasks without direct supervision
- Good communication skills both verbal and written
- Flexible/supportive team player

**Qualifications and experience**:
Essential:

- 1 to 3 years’ proven experience working as a cleaner
- Knowledge of cleaning chemicals, proper storage and disposal methods

Desirable:

- Cleaning related qualifications such as BICS
- Knowledge of COSHH policies and procedures
- Excellent customer care skills

**Working Hours**

40 hours per week on rota basis