Internal Sales Supervisor

3 days ago


Aberdeen, United Kingdom Engage Talent Partners Full time

Engage Talent Partners are working on an exclusive project to source an Internal Sales Supervisor for our client based in Aberdeen.

The sales supervisor will be confident at coaching and mentoring their team and bringing fresh ideas to the organisation.

Key responsibilities:

- Monitor customer accounts and created tiered discount structure
- Provide monthly reports to the senior management team in line with department aims and objectives.
- Monitor pricing on internal systems and update as necessary.
- Monitor and develop internal processes and customers in conjunction with logistics and relate with all parties to monitor quotes and turnover monthly.
- Training, recruitment, motivation, and day to day line management for the sales team.
- Set KPI’s to help the sales team achieve annual budgets.
- Facilitate customer retention from the existing account base through cross-selling and up-selling.
- Achievement of departmental revenue targets on a monthly, quarterly, and annual basis.
- Documenting existing and new processes within the team.
- Manage projects as directed by the Operations Director
- Monitor quotations by means of a quote progress report in conjunction with the External Team to review and manage progress.
- Contribute to, draft, and carry out annual appraisals.
- Manage Quote to order Ratio and Savings to ensure they are being completed.
- Any ad hoc duties as directed by Operations Director
- Regular communication with Internal Sales and Expediting Team.
- Coach and effectively lead the team.
- Act as first line of dispute resolution with regards to customer/supplier queries within the sales team.
- Ensure and assess the team’s compliance to job responsibilities and that all procedures are maintained sufficiently.
- Help Sales Team set benchmarks and milestones to achieve goals.

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Reference ID: 7909


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