Care Coordinator

6 days ago

Chorley, United Kingdom gtd Healthcare Full time

**Administration - Care Coordinator**

**_gtd healthcare_** is one of the largest NHS commissioned Primary and Urgent care providers in North West England, we have excellent opportunities for Administrative Coordinators roles to support our urgent care services.

With varying shift patterns available 24/7, we have full time & part time roles available with enhanced pay for out of hours working.

As a Care Coordinator for _gtd healthcare_, you will be the first point of contact for health care professionals, patients and patients’ relatives accessing NHS urgent and non-urgent care services across areas of North West England

Under the direction of the senior care coordinator, clinical shift lead and within your team, you will register patients onto the relevant clinical system and direct them to the most appropriate healthcare service/pathway contributing to a 24/7 Care Coordination Service.

Key duties include:

- To deliver a high quality health care co-ordination service to patients and health care professionals
- Accurately record on a range of clinical systems all relevant data for each contact and direct appropriately
- Undertake the booking of appointments across a number of health care services
- Liaise with the senior care coordinator and clinical shift lead regarding any operational issues affecting the flow of patients and ensure excessive waiting times do not occur
- Coordinate the arrangement of any follow-up care as directed by the senior care coordinator or clinical team
- Liaise with the multi-disciplinary team to ensure the smooth running of the service
- Liaise with NHS 111 service regarding patients who are out of area, duplicate calls or incomplete information

**Rewards & Benefits**
- 30 Day Annual leave, rising to 32 after five years service
- NHS Pension
- Flexible working hours
- Employee Assistance Programme
- Blue Light Card
- Wellbeing initiatives
- Cycle to work scheme
- NHS Staff Discounts

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 5-37.5 per week

**Salary**: Up to £18.53 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- PRESTON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: RS/CareCo

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