Sales Assistant

2 weeks ago

NewcastleunderLyme, United Kingdom HSL Chairs Full time

**HSL are currently recruiting for a Part Time Sales Assistant/Comfort Specialist to join our Newcastle-Under-Lyme Store.**
You will be based in **Newcastle-Under-Lyme **and the position offers a competitive salary and excellent benefits. We're looking for a friendly and professional full time **Sales Assistant/Comfort Specialist** to share our success in a hard-working and friendly environment.

**Location: HSL Newcastle-Under-Lyme Store, Liverpool Road, Newcastle-Under-Lyme, ST5 9ED**

**Hours: Part Time: 16 hours per week**

**About Us**

HSL are a proud, Yorkshire based 2nd generation family business, with 50 comfort stores across the UK. For over 50 years, we have handcrafted chairs, sofas and beds that have made a real difference to the wellbeing and quality of each and every one of our customers lives. Our furniture is cleverly designed to ensure the key areas of the body are fully supported, therefore improving an individual’s overall posture and wellbeing.

**Main Purpose of the Role**

The Sales Assistant/Comfort Specialist is responsible for the delivery of an exceptional customer experience to all customers in store and during home consultation visits and to maximise all sales opportunities.

**Key responsibilities**:

- To be comfortable with the fluidity of the role, covering store support.
- To deliver the agreed KPI's for the store.
- Ensure that all orders are processed to the highest level of accuracy and efficiency.
- Participate in on-going sales training to ensure that our sales process is followed at all times.
- Ensure the health, safety and wellbeing of themselves, colleagues and customers when demonstrating HSL products in their own environment

**Personal Attributes**:

- A real passion for customer service and the** **HSL** **ethos of ‘changing the way people think and feel about comfort’.
- Has a natural empathy and ability to communicate with customers and colleagues using appropriate language and building rapport.
- Actively seeks feedback and guidance to identify opportunities for personal growth and development.
- Displays a desire to continually develop product knowledge and selling skills.
- Understands the importance of team working and is an active and enthusiastic member of the team, supporting the store team and other relevant departments.
- Is able to demonstrate a full understanding of customer needs and offer appropriate solutions.
- Is a passionate believer that customers and customer satisfaction are the foundations of an organisation’s success.

**Benefits of becoming our Sales Assistant / Comfort Specialist**:

- Top class benefits
- Great incentives
- Exciting career opportunities
- A generous holiday allowance
- Healthcare scheme
- Pension
- Employee Assistance Programme

**HSL requires employees to complete satisfactory DBS checks as a condition of employment when their role is customer-facing

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