Support Auditor

1 week ago


Birmingham, United Kingdom Concept Housing Association Full time

**Support Auditor - Housing**

**Birmingham - Field Based**

**£24,000 - £26,000 (dependent on skills)**

**Full Time, Permanent**

**Travel costs covered in line with Concept Housing policy**

We have an opportunity for a Support Auditor to join our Quality Assurance team to work collaboratively across a range of service areas.

**The role**

Our Quality Assurance ensure team exist to ensure that providers of supported accommodation are meeting the required standards in line with compliance, service regulations and policies & procedures, when delivering and recording support.

As our Support Auditor, you will support and challenge service providers to ensure high quality services are delivered consistently in accordance with contractual requirements, accommodation is provided alongside care, and you will support or supervise tohelp people live as independently as possible.

The role will involve field-based working with a range of different providers to ensure that required standards are met by providing detailed feedback and training when required.

**About you**
- Experience of working with external stakeholders and building relationships with others
- Experience of administering and managing multiple contracts working with service providers and delivering positive performance
- Effective communication skills, both written and verbal with a proven ability to influence and empower colleagues
- Has an understanding or experience of the supported housing sector
- Have good numeracy and IT skills with experience of the Microsoft suite of products
- Ability to travel between sites and flexibility to cover other team members
- Able to write reports and deliver presentations to a targeted audience
- Experience of working within a team to deliver projects and meet deadlines
- Clear understanding of the risks associated with managing a portfolio of properties
- Experience of managing multiple projects at the same time

This is a field based role therefore you are required to hold a full, clean driving licence and have access to a car for business use.

**What we can offer in return**:

- Competitive Salary
- Pension Scheme
- Employee Assistance Programme
- Flexible Working Arrangements
- Friendly team

**Equality, Diversity & Inclusion**

We reduce the disadvantage that our customers experience by ensuring our services are responsive, inclusive and accessible. We are committed to meeting the needs of our customers by having a diverse workforce that reflects those we serve and by having theunderstanding and skills to meet that commitment.


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