Administrator

**The closing date is 9th Mar 2025**

**Job summary**:
We are looking for an experienced administrator to provide confidential and courteous secretarial administration support to the Community Mental Health team. This role involves managing diaries for clinics, organising meetings, including taking minutes and maintaining records. You will need to be highly organised, proactive, and capable of multitasking in a fast-paced environment. Strong communication skills and experience with Microsoft Office are essential.

**Main duties, tasks & skills required**:
To provide administrative and secretarial support to the manager and clinical teams as directed.

To provide confidential and courteous administration support for clinics booking appointments checking and highlighting non attendance to the clinical team.

To time manage and prioritise own work, using initiative consistently. To coordinate an appropriate diary management system for the clinical team.

To act as a point of contact for the Clinical Staff and Patients and be able to respond within the agreed guidelines using own initiative.

Ensure that patient medical record systems are available and monitor that they are correctly maintained. This includes, but is not limited to, ensuring correct RiO demographics, validations systems, and spine synchronisation, up-loading and maintaining correct documentation.

To record details from the daily multi disciplinary team meeting, distribute the all clinical/medical members of staff. Action any outcomes from the meetings liaising with other administrators clinical staff have been booked or that the relevant administrator responsible for signposting to other agencies are aware of the details etc.

To manage telephone enquiries on behalf of the Team/Clinical staff and respond accordingly.

To provide administration support to the Team and other identified senior clinical staff for meetings as requested.

**About us**:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

**Job description**:
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

**Person specification**:
**Qualifications**:
**Essential**:
GCSE or equivalent level education including either English or Maths Grade C or above
Computer literate good working knowledge of standard MS Office packages including Word Outlook and Excel
Full driving licence and access to car with insurance for business use

Noelle Fancy, Debra Wells, Laura Nowak

02382313137

**Pay scheme**:
Agenda for Change

**Band**:
Band 3

**Salary**:

- £24071.00 to £25674.00 Yearly

**Contract**:
Permanent

**Working pattern**:
Part-Time

**Reference number**:
348-MNH-7401

**Job locations**:
68b Junction Road
68b Junction Road
Andover
Hampshire
SP10 3QX