Service Co-ordinator

2 days ago


Kingston upon Hull, United Kingdom Interdoor Full time

Due to our continued growth, Interdoor Limited have an excellent opportunity for someone who is self-motivated, and career driven to join our Maintenance Division as a Service Co-Ordinator. The role is predominately office based but will be required to attend customers’ sites from time to time.

**The Role includes**:
Working as part of the service team as follows:

- Answering incoming telephone calls from customers, suppliers and engineers.
- Processing delivery of parts into warehouse
- Arranging shipment or parts from warehouse
- Booking in service visits with customers
- Quoting Repairs & PPM’s
- Stock check
- Processing service contract renewals
- Meet and greet visitors to the business
- Invoicing work once complete
- Sharing the “out of hours” calls on a weekly basis (including weekends and Bank Holidays) with other team members
- Excellent written and communication skills
- High Accuracy and attention to detail
- Excellent organisational skills with the ability to plan and prioritise work
- A good level engineering knowledge
- Knowledge of industrial doors
- Good Customer relation skills
- Very Strong IT skills - ideally with knowledge of Big Change and all Microsoft packages
- A “can do” attitude with a polite manner
- Team player mentality

**Benefits**:

- Company Contributory Pension Scheme
- Company Health Insurance Scheme
- Company Death in Service Insurance Scheme
- 25 days holidays plus bank holidays per year
- Additional holidays through the Company “Low Absence” Bonus Scheme
- Weekly Bonus when manning the “out of hour call out” line
- “Free Lunch Friday”

**Job Types**: Permanent, Full-time

**Salary**: From £22,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location



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