Hotel Receptionist

3 days ago


Bathgate, United Kingdom Hannigan Hotels Full time

We are currently recruiting for an Experienced Hotel Receptionist to join our existing team to work 16 hours a week over 2 days.

The role involves many varied duties including checking in and out of guests, answering the switchboard, effective reservation enquiry handling, accurate billing and posting of revenue.

As a receptionist you will be required to think on your feet and endeavour to complete any requests by guests. Keep calm at a busy front desk and have strong organisational skills and be able to demonstrate that you are flexible, organised and be able to work under pressure.

You will work a variety of shifts including earlies from 7am - 3.00pm and late shifts from 3.00pm - 11pm.

Shifts will be assigned on a rota basis and will include weekends - 2 out of 7 days per week.

Additional hours may be required to support the hotel during our busier periods and to cover holidays.

Have previous Hotel Reception or Hospitality Experience
Demonstrate high levels of customer service
Demonstrate great attention to detail
Be efficient, well organised and impeccably presented
Have an excellent telephone manner and command of spoken and written English
Have competent IT Knowledge
Have experience and understanding of hotel operating system (preferably Rezlynx)

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

Schedule:

- 8 hour shift
**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (required)


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