Advice Service Administrator

7 days ago


Huddersfield, United Kingdom Fusion Housing Full time

Job Advert

**FUSION HOUSING** works across the Kirklees, Calderdale and Wakefield districts of West Yorkshire, providing help for our communities to find and maintain housing through legal advice, employment support, learning opportunities, supported accommodation and local food bank provision

**Advice Service Administrator - Part Time (25 hrs p/w) - Huddersfield**

**Hours**:25 per week, worked over 5 days (ideally 10am to 3pm) Monday to Friday

**Salary**:Band 2B £23,493 to £24,382 per annum, pro rata

**Contract**:Permanent

**Location**:Based in Huddersfield, expected to work 1 day p/w in Dewsbury

An exciting vacancy has arisen to offer administrative support to our Housing Solicitors and Advisers in our Huddersfield and Dewsbury Offices. We are looking to appoint an organised, positive person with great administrative skills and plenty of enthusiasm who will be part of our busy Advice Service Team.

This is an opportunity to work for a well-established locally based charity that helps households facing homelessness and food poverty. As an Administrator you will be a key part of our team, helping ensure everyone who contacts Fusion Housing feels welcomed, valued and supported.

**The role includes**:

- Making client appointments
- Arranging for interpreters
- Preparation and proof reading of file notes and correspondence, telephone calls to clients and third-party contacts
- Administration of case files and maintaining filing systems
- Liaising with clients regarding enquiries on existing matters
- Enquiries into financial eligibility of clients
- Photocopying/scanning documents
- Information gathering from third-parties e.g Land Registry checks, Tenancy Deposit checks and Housing Benefit entitlements
- Providing basic information to clients as appropriate

**The qualities we’re looking for**:

- A positive, enthusiastic and approachable attitude with a sense of professional curiosity.
- Someone who enjoys working in a fast paced, dynamic team where people support each other and are happy to get stuck in.
- Ability to work on own initiative and enjoy the challenge of an ever-changing workload.
- Ability to plan and prioritise work effectively.
- Experience of working directly with the public, perhaps in a Foodbank or Advice Service.
- Ability to communicate with a wide range of people

**TO APPLY FOR THIS ROLE**

**CLOSING DATE: 10am on Monday 30 June 2025**

**INTERVIEWS: Week commencing 14 July 2025 at our Huddersfield office**

Fusion Housing has a commitment to safeguarding children and adults at risk and will ensure that all its policies reflect this. This recruitment is taking place under our Equality, Diversity and Inclusion Policy and Procedures.

**A DBS check will be required**

**As an employee of Fusion Housing, all successful applicants benefit from the following**:

- 30 days annual leave; 2 floating day; statutory bank holidays (all pro-rata for P/T staff)
- Flexible working
- Hybrid working policy
- 30-minute paid break per day
- 5% employer pension contribution
- Pension salary sacrifice scheme
- Sick pay scheme after successful probation
- Inclusive maternity and parental policies and pay
- Health cash plan
- A full range of staff and peer support networks



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