Patient Engagement Lead

3 days ago

Leyland, United Kingdom PracticePlusGroup Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ MAKE A DIFFERENCE TO EVERY LIFE**

Practice Plus Group are pleased to announce that they will be taking over the healthcare contract at HMP Garth, a Category B prison in Lancashire from 1st April 2025.

We have an exciting opportunity for a Patient Engagement Lead to join our team there from April. The prison houses around 1500 men with a variety of health needs and within this role, you’ll be an integral part of the improvement of their engagement activities and satisfaction.

**Salary**

This position is full time working 37.5 hours per week. You will receive an annual salary of between £28247 and £ 32346 per annum depending on experience.

**How will we support you?**
- Bespoke induction, including our Introducing Health in Justice training course
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team

**What you'll be doing**:
As a Patient Engagement Lead, your responsibilities will vary. You will:

- Be responsible for the improvement and stability of patient engagement activities and patient satisfaction.
- Act as a point of contact and respond to patient engagement enquires from staff, external partners and patients
- Be responsible for the oversight and management of the health champion peer support model
- Ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently

It doesn’t stop therewe also offer:

- Company pension scheme
- 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
- An extensive range of wellbeing and lifestyle benefits
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- Excellent long-term career prospects
- 24/7 employee assistance helpline and financial assistance when you need it

**What we’ll look for in you**:
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

**Qualifications and experience required**:
You will hold GCSE grades C/4 or above in both English and Maths with experience of working as a peer representative in a criminal justice setting (including health, housing, substance use).

You will be required to have face to face engagement with patients as well as group facilitation/note taking when necessary so experience in these areas is desirable.

**Applications are welcome from individuals who have experienced a custodial sentence.**

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

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