Duty Officer

2 weeks ago

Shrewsbury, United Kingdom Serco Full time

**Location**:Quarry Leisure Centre, Shrewsbury SY1 1RU
- **Contract type**: Permanent, Part time
- **Working Hours**:17 hours per week covering a mixture of early, late and 1 weekend in 3 shifts
- **Salary**:£13.77 per hour + Excellent Benefits- Here at Shropshire Leisure Community Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a part time Duty Officer to join our team.- In the role of the Duty Officer, you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority.- The role will involve a high level of customer interaction with high profile sport’s governing bodies other commercial and corporate organisations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.- In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.- You will help in facilitating a safe, fun, and professional working environment with excellent training and development opportunities, as well as a free membership to our leisure centres.- Serco manages these facilities on a day-to-day basis on behalf of the Trust.

**
About You** - **
Why Serco**
- Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.- A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.- Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

**
What we offer**- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 25 days annual leave + public holidays (Pro Rata)
- Life assurance up to 2x base salary- #leisurejobs

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