Laser Quest and Clue Hq Games Master

1 week ago

Bournemouth, United Kingdom Laser Quest and Clue HQ Bournemouth Full time

A games host looks after our guests from the moment they arrive on site to when they have completed their game. You will observe their game through CCTV and help them throughout with hints and additional clues. Being a games host means you'll look after any areas that our guests see - which will include cleaning and tidying our reception areas, as well as inside the games.

WHY WORK FOR CLUE HQ?
- Flexible shifts
- Fantastic pay
- Great working atmosphere
- Being part of Guests' night out
- Fantastic incentives
- Reward experiences
- Progression possible
- Growing company

THE RIGHT CANDIDATE

Typical Working Hours Weekdays, weekends from 10am-8.30pm

KEY RESPONSIBILITIES
- Welcoming guests to Clue HQ, ensuring every guest receive a truly unique experience
- Briefing guests on our rules whilst inside the game in an entertaining manner
- Chat to the guests on arrival, getting to know them and how experienced they are
- Observing and listening to the guests via CCTV and audio
- Providing assistance when the guests want it
- Using our top-secret software in order to send guests clues (your typing should be top
- notch)
- Communicating with the Guest Services team and management about guest enquiries
(phone or otherwise)
- Complete repair work inside the games if necessary
- Taking fantastic photos for the team after they've played
- 'Resetting' games and ensuring all props are in the correct place, and filling in paperwork as part of a double check
- Cleaning inside the games, reception, and toilet areas
- Other reasonable tasks may be asked by a team coach, ambassador, or manager

Your responsibilities will also include; serving customer drinks as well as helping get games of Laser Quest in and out and some general cleaning duties.

KEY SKILLS
- Able to type to a reasonable speed and accuracy
- Ability to think on your feet if things don't quite go to plan
- Have the attention to detail to ensure our rooms are in tip-top condition for guests
- Be approachable and likeable - otherwise our fabulous guests won't want to get to know
you
- Be outgoing or loud Our guests love having a chat when they first arrive, and after the game

**Job Types**: Full-time, Permanent

Pay: £7.49-£10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Work Location: In person

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