Customer Service Advisors

4 days ago


Great Barr, United Kingdom Career Cross Limited Full time

**Customer Service Advisors - Great Barr - £21k per annum plus benefits**

Our client is a well-established company based in Great Barr, due to expansion they are now looking for an experienced Customer Services Advisors to join their team, helping customers across the West Midlands.

**The role**:

- Booking appointments
- Advising customers on home energy efficiency measures
- Providing advice and support on qualifying benefit criteria
- Submissions and paperwork - admin
- Customer relationship management
- Managing your own workload
- Inbound/Outbound customer service calls
- Friendly and approachable
- Confident and has a good approach with customers
- Computer literate and proficient with Microsoft Excel

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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