Depot Supervisor

**A Bit About Us**: When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too). Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow. With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward. **More About the Depot Supervisor Role**: Our Outbase Supervisor will oversee the operation including our team of Drivers and fleet of vehicles. You will live each of our values in everything you do and will be an ambassador for customer care and delivery quality. You will supervise the loadingand unloading of products, your aim is to make sure every product is ready for delivery in first class condition to each of our customers. You will ensure all of our vehicles are road worthy, legal and compliant and you will work alongside our Quality & Peopleand Development team to ensure your outbase is supported and maintains our company values. You will work closely with our Depot Manager on a daily basis to make sure that our Outbase runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will be the main point of contact for our Self EmployedDrivers and be responsible for the effective management of the transhipping and delivery of appliances - **Hours**: - 40.25 - **Shifts**: - 5 on 2 off / 5 on 3 off **Here's What You Can Expect To Be Doing As OurDepot Supervisor**: - Completing in-house reports to provide data required by the Regional Manager and Head Office on a daily basis - Checking that all vehicles leaving the Outbase are secure and meet required transport legislation requirements - Ensuring that all employees are complying with the training that they have received to provide a safe working environment for everyone - Completing alcohol testing when required - Communicating with our Self Employed Drivers, handling any queries efficiently and in a professional manner - Taking responsibility for managing the transhipping and reloads **What will I be expected to deliver?** - Training for new starters to include Safe Systems of Work and Health & Safety - Team Briefings on a daily/weekly basis - Engagement activities **A Few Things About Our IdealDepot Supervisor**: You will be the type of person who is able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance in theright direction, paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the runningof the operation. EXPERIENCE - Previous experience within a Team Leader or Supervisory role - Management of teams - Awareness of Transport, Logistics, Distribution or Warehousing environments - Knowledge of transport legislation and legal compliance with vehicles SKILLS - Able to remain calm and focused under time pressure - Able to solve problems independently and with confidence - Has a logical and methodical approach to all tasks TECHNICAL - PC literate including warehouse software and Microsoft Packages - Can use Excel to intermediate or advanced level - Strong communicator - Experience using in-house transport management systems is an advantage **Why Choose AO**: Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow. With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward. We keep things simple. We say things like “treat every customer like they’re your gran” and “make decisions your mum would be proud of” because we’re personal and act with integrity - every day in every action. **Great People Deserve Great Things**: As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier. If you fit the bill and are ready to join our fast-growing company as our **Depot Supervisor**, click “Apply” now - we want to hear from you