Scheduler -south District
5 days ago
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._ - We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._ We are recruiting a Scheduler to be based at either our Rochester, Andover or Bristol (Thornbury) office. Working in close collaboration with the Technical Co-ordinator, the Scheduler manages the scheduling and dispatching of Field Operatives, ensuring not only the delivery of both our agreement-based and service-based services, but also with maximum efficiency and Field Operative productivity within a geographic area. This is a customer-oriented role with specific attention to achieve an unrivaled customer experience and thus the calibre of the person will reflect this. As part of the role, you will also coordinate, where necessary, subcontracted services, consumables and equipment rentals. You will report to the Operations Manager. We recognize that people come from diverse backgrounds and skills and welcome all to apply. **You Will**: - You will be the contact person for our business, customer communication is the single most important aspect of this role. - You will ensure that all scheduling follows our "Life Saving Behaviours" mantra and customers specific site safety instructions, verifying customer assets, associated service products and labour requirements to be delivered for each agreement. If required, you will co-ordinate sub-contracted services and equipment, including rentals. - You will prepare and schedule service requests and work packages, and assign to field operatives ensuring forward and planning of agreement-based and service-based work. - You will ensure work is delivered within the planned hours for both agreement-based services and planned based services. **You Have**: - At least 1 year's scheduling experience - Customer-oriented and building relationships both with customers and colleagues. - Geographical knowledge - Understanding of Profit and Loss - IT Skills. **Our Benefits**: - Great compensation package - Annual bonus - Contributory pension, life assurance and income protection insurance - Employee Share Save Scheme - 25 days annual leave, plus bank holidays - Employee assistance programme - Retail and leisure discounts **Why Join Us**: We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few. **_If you'd like to learn more about what our colleagues say please visit _**_Meet Our People | Konecranes UK_** - Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._
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