Service Design Lead Inside Ir35

17 hours ago

Home Based, United Kingdom Public Sector Resourcing Full time

**Service Design Lead Inside IR35**
**Contract Term:12 months**
**Contracting Authority: The Home Office**
**Location: Remote with some travel to Croydon**
**SC cleared or eligible for SC Clearance**

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government’s plan for a stronger, fairer, outward-looking and united Britain.

The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in - this makes us one of the most exciting and stimulating government departments in which to work.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

Service Design Lead

We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition.

The service design lead will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place.

The service design Lead will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities and external suppliers.

The service design lead will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.

The service design lead will be part of the Home Offices Service Architecture practice and will contribute to the definition of standards and continual service improvement.

They will design and transition services that:

- Support business needs.
- Reuse existing service components.
- Are proportionate and affordable.
- Effectively span multiple suppliers, platforms and support arrangements.

As a service design lead you will have

1. ITIL V3 Expert Qualification.

2. Public sector exposure.

3. Experience of Agile development methodology.

4. Experience managing people.

5. Existing SC Clearance or willing to undertake.

Are there any professional qualifications essential for this role?

1. Experience of successful Service Design and Transition.

2. Experience in ITIL aligned Service Management.

3. Setting expectations and managing stakeholders, both internal and external.

4. Experience in onboarding third party suppliers.

5. Experience of Service Design and Transition in Medium to Large Organisations.

**_
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- Please be aware that this role can only be worked within the UK and not Overseas._

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