Part-time Sport Advisor

2 weeks ago

Cambridge, United Kingdom Decathlon UK Full time

**LOVE SPORT? WANT TO HELP PEOPLE? PROBLEM SOLVER?**

**IF YES, THIS IS THE PERFECT ROLE FOR YOU**

As a Customer Experience Advisor you’ll be providing the best care for our customers, both in-store and online. To put it simply, the purpose. The most important part of your role is to ensure that all customers leave delighted with our products and your service.

**What will you benefit from?**
- **Career progression** - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless
- **Profit sharing scheme** - We’re one big international family who exclusively shares the profit we make with our employees.
- **We play sport together** and have regular team socials
- **Quarterly bonus scheme**:

- **Permanent contracts with fair pay** - We don’t believe in zero-hour contracts.
- **Cycle to work scheme** - 25% discount on a bike of your choice.
- **30% staff discount**on our Decathlon products.

**Discover more of our company benefits**here**.**

**What’s involved?**

Like any business, there will be some challenges that you’ll face and it won’t always be a breeze; however, with the support of your team we guarantee that you'll surpass even your own expectations. Here are parts of the role that you’ll be responsible for:

- Problem solving
- Customer Service
- Proactive decision making
- Communication
- Product and sport knowledge

Sound good so far? If so, here are the types of people that we’re looking for

**Who are you?**
- An active sporty person.
- People orientated with a high sense of service.
- Problem solver and creative thinker.
- Fluent in English with excellent written communication.

**Additional Information**:
As a Customer Service Advisor you will be required to work usual retail hours including evenings and weekends. The role will be shop-floor based with full Covid-19 safety regulations and precautions in place. The safety of our teammates and customers is our main priority during these times.

**IF YOU LOVE SPORT AND WANT AN EXCITING CAREER IN CUSTOMER SERVICE, APPLY TODAY

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