Retail Store Shift Supervisor

1 week ago


NewarkonTrent, United Kingdom V.S.M.K Ltd Full time

**Retail Store Shift Supervisor (Evening/Night) VSMK004**

Our site is a 24 hours operated fuel service station. We are looking for an experienced Retail Store Shift Supervisor to oversee the daily operation of the Evening /Night shifts of our store ESSO Cowlane Fuel Service Station, located at 69, Northgate, Newark, Nottinghamshire, NG24 1HD. You will be the one to ensure smooth running of the day to day operations to maximize sales and minimize costs.

Salary band
- £38,700/
- Hours - 40 hours

Reporting to - Contracts Manager / Retail Store Manager

**Duties and Responsibilities**
- To assist the Retail Store Manager (RSM) in day to day operations
- To supervise the Evening /Night shift sales assistants
- Organise store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Assist RSM to control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Ensuring and providing excellent customer service throughout the store
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or display
- Keep up to date of market trends to determine the need for improvements in the store
- Analyse sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines

**Skills and Qualifications required ( Persons specification)**

Sl No

Description of work

Essential/Desirable

1

Proven experience as retail store shift supervisor/manager, in a Petrol service station.

Essential

2

Knowledge of retail management best practices.

Essential

3

Equality, Diversity & Disability Awareness

Essential

4

Knowledge of merchandising, planograms, and food hygiene

Essential

5

Outstanding communication and interpersonal abilities

Essential

6

Knowledge in product ordering and stock control.

Essential

7

Understanding of legal requirements to sell various age restricted products and understating the UK trading standard law.

Essential

8

Excellent organising and leadership skills

Essential

9

Fuel and Fire safety awareness

Essential

10

Analytical mind and familiarity with data analysis principles

Essential

11

The ability to effectively delegate tasks and motivate a team

Essential

12

A customer-focused manner, remaining level-headed in any situation

Essential

13

Willingness to work as a key part of the store team, completing daily tasks on every shift, including covering night shifts on staff absences

Essential

14

A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store

Essential

15

Knowledge of retail management software (RDP) or any equivalent software

Essential

16

Cash handling

Essential

17

Knowledge of general data Protection Regulation Awareness - (GDPR)

Essential

18

Bachelor degree qualification

Essential

Pay: £38,700.00 per year

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Night shift

Work Location: In person

Application deadline: 07/03/2025
Reference ID: VSMK004



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