Retail Store Shift Supervisor
1 week ago
**Retail Store Shift Supervisor (Evening/Night) VSMK004**
Our site is a 24 hours operated fuel service station. We are looking for an experienced Retail Store Shift Supervisor to oversee the daily operation of the Evening /Night shifts of our store ESSO Cowlane Fuel Service Station, located at 69, Northgate, Newark, Nottinghamshire, NG24 1HD. You will be the one to ensure smooth running of the day to day operations to maximize sales and minimize costs.
Salary band
- £38,700/
- Hours - 40 hours
Reporting to - Contracts Manager / Retail Store Manager
**Duties and Responsibilities**
- To assist the Retail Store Manager (RSM) in day to day operations
- To supervise the Evening /Night shift sales assistants
- Organise store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Assist RSM to control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Ensuring and providing excellent customer service throughout the store
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or display
- Keep up to date of market trends to determine the need for improvements in the store
- Analyse sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines
**Skills and Qualifications required ( Persons specification)**
Sl No
Description of work
Essential/Desirable
1
Proven experience as retail store shift supervisor/manager, in a Petrol service station.
Essential
2
Knowledge of retail management best practices.
Essential
3
Equality, Diversity & Disability Awareness
Essential
4
Knowledge of merchandising, planograms, and food hygiene
Essential
5
Outstanding communication and interpersonal abilities
Essential
6
Knowledge in product ordering and stock control.
Essential
7
Understanding of legal requirements to sell various age restricted products and understating the UK trading standard law.
Essential
8
Excellent organising and leadership skills
Essential
9
Fuel and Fire safety awareness
Essential
10
Analytical mind and familiarity with data analysis principles
Essential
11
The ability to effectively delegate tasks and motivate a team
Essential
12
A customer-focused manner, remaining level-headed in any situation
Essential
13
Willingness to work as a key part of the store team, completing daily tasks on every shift, including covering night shifts on staff absences
Essential
14
A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store
Essential
15
Knowledge of retail management software (RDP) or any equivalent software
Essential
16
Cash handling
Essential
17
Knowledge of general data Protection Regulation Awareness - (GDPR)
Essential
18
Bachelor degree qualification
Essential
Pay: £38,700.00 per year
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Night shift
Work Location: In person
Application deadline: 07/03/2025
Reference ID: VSMK004
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