Patient Liaison Officer

2 weeks ago

Glasgow, United Kingdom Circle Health Group Full time

**Patient Liaison Officer**
**The Ross Hall Hospital**
**37.5 hours & Permanent**

**The Ross Hall Hospital** in Glasgow** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

**Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.**

**We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.**

**This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.**

**Applicants should meet the following criteria**:

- Proven influencing/sales skills
- Numeric
- Proficient in MS Outlook, Excel and Word
- Excellent command of the English language, both written and verbal
- Excellent telephone manner and interpersonal skills

**Duties of this role include**:

- To convert appropriate self-pay enquiries and consultations to self-pay procedures within CHG against pre-agreed targets
- To ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
- To facilitate necessary access times and information required for patients to convert to procedure
- To appropriately influence patients to choose CHG for their procedure

**Salary & Benefits**

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities

and much more

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

  • Patient Liaison Officer

    5 days ago

    Glasgow, United Kingdom Circle Health Group Full time

    Ross Hall Hospital37.5 Hours & PermanentSalary: Up to £25,000.00 per year (depending on level of experience, training and qualification) Ross Hall Hospital in Glasgow is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private...

  • Patient Liaison Officer

    3 days ago

    Glasgow, United Kingdom Circle Health Group Full time

    Patient Liaison Officer – Circle Health Group Ross Hall Hospital, Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics, performing more complex surgery than any other private provider in the country. This full‑time role is 37.5 hours a week and requires covering a...

  • Patient Liaison

    3 days ago

    Glasgow, United Kingdom Circle Health Group Full time

    A leading independent healthcare provider in Glasgow is seeking a Patient Liaison Officer. The role involves converting self-pay enquiries to procedures, ensuring quality service for patients, and booking appointments. The ideal candidate should have excellent communication skills, proven influencing abilities, and proficiency in MS Office. This full-time...

  • Tenant Liaison Officer

    5 days ago

    Glasgow, United Kingdom Recruitment Bunker Full time

    **Tenant Liaison Officer** **Glasgow** **£28,000** The Recruitment Bunker are recruiting exclusively for an experienced Tenant Liaison Officer. **Overview of the Role**: - Tenant Liaison Officer - Salary - £28,000 - Pension - Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 - Company Van/Fuel Card - Location -...

  • Family Liaison Officer

    5 days ago

    Glasgow, United Kingdom FARE Scotland Full time

    **Job Title**: Family Liaison Officer **Reporting To**: Attainment and Skills Manager **Contractual Status**: Fixed-Term Contract (35 hours per week) **Proposed Contract Start Date**: 12th August 2025 **Contract End Date**:11th August 2026 **Salary**: £25,000.00 per annum **Annual Leave Entitlement**: 25 days, plus 9 public holidays, plus 3 days for...

  • Patient Concierge

    5 days ago

    Glasgow, United Kingdom Circle Health Group Full time

    A leading healthcare provider in Glasgow is seeking a Patient Liaison Officer to join their team. You will convert self-pay inquiries and facilitate service quality for patients. The ideal candidate will have exceptional customer service skills, experience in service performance standards, and proficiency in Microsoft Office. This role is full-time, on-site,...

  • Customer Liaison Officer

    2 weeks ago

    Glasgow, United Kingdom Shawbrook Bank Full time

    The Opportunity Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over...

  • Into University Community Liaison Officer

    24 hours ago

    Glasgow, United Kingdom University of Glasgow Full time

    University Services External Relations Into University Community Liaison Officer Vacancy Reference: 188833 Salary: UofG Grade 5, £28,031 - £31,236 per annum pro rata The University of Glasgow has been changing the world for more than 574 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE)...

  • Customer Liaison Officer

    2 weeks ago

    Glasgow, United Kingdom Shawbrook Bank Full time

    The Opportunity Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day. We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and...

  • Patient Services Advisor

    2 weeks ago

    Glasgow, United Kingdom Elanic Full time

    **Job description** **Position Reports To: O**perations Manager **Overview of Elanic Hospital**: Elanic Hospital offers a new private hospital service for Glasgow City Centre and Central Scotland. Situated on Bath Street, the hospital is the expansion of the successful Elanic Clinic which has been undertaking day-surgery since 2013. The hospital adds two...