Foh Team Member

**Job Title**: Front of House
**Location**: Edinburgh
**Reports To**: Duty Manager / General Manager
**Employment Type**: Full-Time or Part-Time

**About Rio**:
At **Rio**, we bring the bold flavours, vibrant spirit, and warm hospitality of Brazil to every guest we serve. As a premium **Brazilian steakhouse (churrascaria)**, we offer more than just a meal — we deliver an experience, where fire-roasted meats, a gourmet salad bar, and engaging service come together in a celebration of culture and cuisine.

We are looking for friendly, energetic, and attentive **Front of House**to join our team and help us deliver unforgettable dining experiences with passion and professionalism.

**Position Overview**:
As a **Front of House team member**, you will be responsible for creating a warm, welcoming, and memorable experience for every guest. You’ll guide guests through the unique Rio dining style, ensure their needs are met promptly, and work as part of a fast-paced, highly coordinated team.

**Key Responsibilities**:
**Guest Experience & Service**
- Greet guests warmly and provide a friendly, knowledgeable introduction to Rio’s rodízio dining style.
- Take drink orders promptly and collaborate with bartenders and the bar team to ensure timely delivery.
- Monitor guest tables, anticipate needs, and ensure seamless service throughout the meal.

**Rodízio & Menu Guidance**
- Educate guests about our menu offerings, salad bar, hot sides, and beverage options.
- Explain the rodízio meat service and how to use the dining cards (e.g., green/red system).
- Answer questions about ingredients, dietary restrictions, and menu pairings with confidence.

**Team Collaboration**
- Work closely with gaucho chefs, bartenders, and the kitchen team to ensure smooth and timely service.
- Assist in running food and beverages, clearing tables, and resetting for new guests.
- Communicate effectively with team members and managers during busy service periods.

**Cleanliness & Compliance**
- Maintain a clean and organized section, ensuring tables are reset quickly and professionally.
- Follow all hygiene, sanitation, and safety procedures in line with company and health department guidelines.
- Ensure proper handling of glassware, cutlery, and service items at all times.

**Upselling & Efficiency**
- Recommend beverages, desserts, and specials to enhance guest satisfaction and check value.
- Process bills accurately using the POS system and handle payments with care and professionalism.
- Help achieve service speed and quality targets during peak shifts.

**Qualifications**:

- Previous experience in a guest-facing restaurant role preferred but not required — training provided.
- Enthusiastic, outgoing personality with excellent communication skills.
- Strong sense of hospitality, attention to detail, and willingness to go the extra mile.
- Ability to multitask, stay calm under pressure, and maintain high energy throughout service.
- Team player with a proactive and positive attitude.
- Flexible availability, including evenings, weekends, and holidays.

**What We Offer**:

- Competitive hourly wage + tips
- Flexible scheduling (full-time or part-time)
- Workplace pension
- Staff meals and generous employee discounts
- Ongoing training in Brazilian service culture and food knowledge
- Opportunities to advance within a growing hospitality brand
- A fun, high-energy team environment where your contribution is valued

**Deliver the Experience. Serve with Passion. Welcome to Rio.**

If you’re friendly, professional, and ready to be part of a vibrant, guest-focused team, we’d love to welcome you to the floor at **Rio**.

**Job Types**: Full-time, Part-time

Pay: £12.21-£17.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Work Location: In person