Depot Supervisor

**More About The Depot Supervisor Role**:
As a Depot Supervisor you will work closely with our Depot Manager on a daily basis to make sure that our Outbase runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will be the main point of contactfor our Self Employed Drivers and be responsible for the effective management of the transhipping and delivery of appliances.
- Hours - 40.25
- Shifts - 4 on 4 off

**Here's What You Can Expect To Be Doing As Our Depot Supervisor**:
Our Outbase Supervisor will oversee the operation including our team of Drivers and fleet of vehicles. You will live each of our values in everything you do will be an ambassador for customer care and delivery quality. You will supervise the loading andunloading of products, your aim is to make sure every product is ready for delivery in first class condition to each of our customers. You will ensure all of our vehicles are roadworthy, legal and compliant and you will work alongside our Quality & Peopleand Development team to ensure your outbase is supported and maintains our company values. Your daily tasks will include:

- Completing in-house reports to provide data required by the Regional Manager and Head Office on a daily basis
- Checking that all vehicles leaving the Outbase are secure and meet required transport legislation requirements
- Ensuring that all employees are complying with the training that they have received to provide a safe working environment for everyone
- Completing alcohol testing when required
- Communicating with our Self Employed Drivers, handling any queries efficiently and in a professional manner
- Taking responsibility for managing the transhipping and reloads

**What will I be expected to deliver?**
- Training for new starters to include Safe Systems of Work and Health & Safety
- Team Briefings on a daily/weekly basis
- Engagement activities

**A Few Things About Our Depot Supervisor**:
You will be the type of person who is able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance in theright direction, paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgment in the runningof the operation.

**EXPERIENCE**
- Previous experience within a Team Leader or Supervisory role
- Experience in the management of teams
- Awareness of Transport, Logistics, Distribution or Warehousing environments
- Knowledge of transport legislation and legal compliance of vehicles

**SKILLS**
- Able to remain calm and focussed under time pressure
- Able to solve problems independently and with confidence
- Has a logical and methodical approach to all tasks

**TECHNICAL**
- PC literate including warehouse software and Microsoft Packages
- Able to use Excel to intermediate or advanced level
- Strong communicator
- Experience using in-house transport management systems is an advantage

**Why Choose AO**:
Customer Experience is at the heart of everything we do. AO’s success is rooted in our culture of treating every customer like our gran and making decisions our Mums would be proud of.

Our Warehouse team is backed by over 240,000 excellent Trustpilot reviews and they’re a vital part of the 5 million deliveries we make each year.

**Great People Deserve Great Things**:
We’ve designed our benefits to cover everything from big moments to little helps.
- 25 days holiday (Excluding bank holidays)
- At least 5% contribution pension scheme
- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to a subsidised gym membership.
- Simply Health cash plan, which can help you save towards both medical and dental care.
- Exciting bonus scheme in place for all AO employees. If AO does well over the next five years, our people could be in line for a lump sum equivalent to a year and a half's salary.
- Discount on AO products

To see all our benefits and perks, visit our AO Benefits page.

If you fit the bill and are ready to join our fast-growing companyas our**Depot Supervisor**, click “**Apply**” now - we want to hear from you