Customer Service/sales Advisor

1 week ago

Wirral, United Kingdom Spire Healthcare Full time

**Private Patient Sales Advisor | Wirral | Full-time | Permanent | 37.5 hours | 22,327 per annum**

Spire Murrayfield Hospital, Wirral has an exciting opportunity for a Customer Service/Sales advisor to join our team on a full-time, permanent basis.

Spire Murrayfield Hospital is a state-of-the-art private hospital. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
- The primary responsibility of the Private Patient Advisor is to communicate effectively, positively and professionally with customers in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare. _

**Duties and responsibilities**
- Contribute to the running of a busy sales office working as a team to successful deliver Spire Healthcare’s business development objectives
- Dealing with 'self-pay' patients, you will provide an overview of pricing options, and play a key role in ensuring that patients are supported with information from their initial inquiries through to consultations and medical procedures
- This role would suit anyone who possesses excellent interpersonal skills and enjoys working in a methodical and organised environment

**Who we're looking for**
- Experience in a customer service or sales administration role, handling a large number of customer enquiries and meeting sales targets
- Numeracy with the ability to calculate procedure prices
- Effective IT skills and knowledge.
- Adept at handling various calls on a daily basis
- Excellent verbal and written communication skills

**Working Hours**:

- Monday to Friday between 8 am and 6 pm. Occasional Saturdays may be required. _

**Contract Type**:Permanent, Full-time

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free DBS
- Free Car park
- Private medical insurance
- Life assurance

**Our Values**
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _

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