Administrator

**Administrator - Montrose Hall (Fixed-Term Contract, 30 Hours per Week)**

Montrose Hall is a welcoming and supportive residential care home, dedicated to providing high-quality care and a safe, homely environment for our residents. We pride ourselves on fostering a positive community where both residents and colleagues feel valued. Joining our team means becoming part of a compassionate and professional environment where your contribution truly makes a difference.

We are currently seeking an experienced Administrator to join our team on a fixed-term contract working 30 hours per week. This role is key to supporting the Home Manager and ensuring the smooth running of the home’s administrative and financial functions.

**Key Responsibilities**
- Implementing and maintaining efficient administration and financial systems to meet internal, customer and external requirements.
- Ensuring accurate and timely information is provided and that robust admin processes and documentation are in place.
- Managing financial transactions in line with procedures, and overseeing reporting systems in the absence of the Home Manager.
- Ensuring compliance with CQC essential standards and Anchor’s internal procedures.

**Knowledge & Experience Required**
- Level 2 qualification in Business Administration or Customer Service.
- Previous experience working in an office environment.
- Strong understanding of financial procedures, debt management, income collection, payroll processes and budget management.
- Experience managing customers’ personal monies, with a sound understanding of confidentiality and data protection in a care setting.
- Awareness of health & safety requirements in the workplace.

**Skills Required**:

- Confident IT user with experience across a variety of software packages.
- Highly organised with strong planning and time management skills.
- Able to produce and present numerical data with accuracy and attention to detail.
- Flexible and collaborative team player, equally able to work independently when required.

**Additional Information**
This is a fixed-term contract, working 30 hours per week. All applicants must already hold the legal right to work in the UK.

Montrose Hall in Wigan is home to well trained and helpful staff with rooms for up to 41 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- Rated overall good by CQC
- Dementia friendly environment, inside and out, giving a sense of community living
- Staff recognition, award winning staff, Montrose is not just a home, it is home

**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**Our values**

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Access to online GP appointments

**Finance**
- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

**Celebrating diversity, celebrating you**

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold St