Customer Quality Manager
2 weeks ago
**Customer Service Advisor - Watford** **£23,000 per annum, with an achievable £35,000 OTE** **8am till 6pm - Saturday by rota half day one in every 3 weeks** Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers. With a turnover more than £500M, and over 700 staff in the UK, they now seek a **Customer Service Advisor.** **Take Responsibility for**: - To greet all customers cheerfully and attend to their requirements promptly. - To obtain and record full customer/vehicle details and accurate description of work to be carried out. - Selling products to customers, for example, brake services, number plates, fuel treatments, service plans, replacement tyres, MOT's. - To prepare both cash and account invoices. - To present cash customers with an invoice and receive payment before the vehicle is removed from the premises. - To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop. - To inform customers of any delay in completion (Complying with the Company Pledge) - To maintain the Workshop loading system. - To inform customers of any work which it has not been possible to carry out and arrange future appointment for completion. - To deal with customer queries and complaints. - In conjunction with the Service Manager ensuring "Workshop loading" utilises full labour potential. - To ensure that information required for Warranty items is recorded on the Job Card. - To liaise with Parts Department regarding parts on order for vehicles in the Workshop/Service customers/forthcoming bookings. - To file Job Cards and other documentation. - To be fully flexible so as to be able to cover a wide-ranging variety of duties which may be required of any employee of the Company at any time and in any area of the Company’s operation, as deemed necessary by the Managing Director, Finance Director,and Group After sales Director or Department Manager. **Skills/ Experience/ Qualifications**: - You must be eloquent, professional, and presentable - Have customer services experience. Hospitality, Retail, Travel or Food & Beverage would be an advantage - Able to deal with challenging customer queries in a calm and professional manner - Able to lead meetings and work across teams in a professional assertive manner to ensure Quality Scores improve and remain high - Able to manage the manufacturers stakeholders **Hours**: - 8am till 6pm - Saturday by rota half day one in every 3 weeks
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Customer Quality Manager
2 weeks ago
Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full timeCustomer Quality Manager - Milton Keynes £24,000 per annum, with an achievable £30,000 OTE Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers. With a turnover more...
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Quality Engineer
8 hours ago
Milton Keynes, United Kingdom Quality Personnel Services Limited Full timeWe are recruiting for a Quality Engineer to plan, co-ordinate and manage all quality control programs within the following standards: ISO9001, AS9100 and NADCAP standards Responsibilities will include: - Take a key role within the management team Company representative for external audits - Full ownership of quality management and issues within the...
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Roving Facilities Manager
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Compliance Manager - Facilities Management Full time £40,000 - £44,000 per yearWe are currently recruiting on behalf of a niche property managing agent who are looking to add a Roving Facilities Manager to their team. Potential candidates will lead the delivering high quality facilities management service for the benefit of clients and occupiers across a portfolio of retail assets across Greater London.Responsible for the recruitment...
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Quality Manager
1 week ago
Milton Keynes, United Kingdom Spectrum Control Full timeJob Purpose:Responsible for leading the EMEIA Quality function ensuring the business consistently complies with required quality standards to achieve operational excellence. The role focuses on exceeding customer expectations meeting OTIF (On Time In Full) commitments and achieving AOP (Annual Operating Plan) objectives. The position also has oversight of...
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Customer Services Coordinator
1 week ago
Milton Keynes, United Kingdom Quality Personnel Services Limited Full timeOur Client is looking for an excellent customer service coordinator to join there company based in Milton Keynes. You will play a key role in the customer service team by taking a leading role in the business administration and customer routines. This is a significant team player role that will require drive, energy and enthusiasm and demand a great...
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Quality Manager
1 week ago
Milton Keynes, United Kingdom Renewi UK Services Limited Full time**Quality Manager** **£45,000.00 Plus Car Allowance** **Hybrid Role** We, at Renewi, are a strong team with a powerful ethos. People join us because they want to make a difference. You’ll quickly discover our values are part of our DNA and run through all we do at Renewi. We’re made up of people from all walks of life - it’s what makes our team so...
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Supply Chain Co-ordinator
4 days ago
Milton Keynes, United Kingdom Quality Personnel Full timeOur client based in Rooksley are looking for an experienced Supply Chain Co-ordinator to join their busy Supply Chain team on a Full Time basis with some remote working. **Duties to include**: Planning of supply & logistics to meet customer schedules - Ordering of goods from production sites in time to meet customer requirements - Control of inventory...
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Quality Manager
6 days ago
Milton Keynes, United Kingdom Premier Engineering Full time**JOB- QualityManager **LOCATION-Milton Keynes**TERM- Permanent**SALARY- £60,000 - £7 0,000 per annum (dependent on experience)** We are looking for a Quality Manager on a permanent basis in the Milton Keynes area with experience in the Manufacturing Industry. Your main duty will be to Manage the Quality Engineering Team in the day to day running of the...
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Ecommerce Customer Service
1 week ago
Milton Keynes, United Kingdom Quality Personnel Services Limited Full timeWe are looking for an individual who has a minimum of 1 year customer service experience and who wants to expand their knowledge and skills in a fast, growing business. This is a temporary to permanent opportunity for our client who offers a hybrid working pattern. (Although will need to attend the CMK office for training). The role of an Ecommerce...
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Quality Manager
1 week ago
Milton Keynes, United Kingdom Owen Daniels Consultancy Full time**Quality Manager** **Vacancy ID: 37475** **Competitive salary on offer** **8am-5:30pm, Mon-Thurs and 8am-12pm on Friday** **Milton Keynes** **Essential Skills/Experience/Qualifications**: - Previous experience working in a CNC Machine shop environment - Experience with a range of problem-solving techniques (5 why, 8D, Fish Bone etc.) - Strong...