Collections & House Officer

2 weeks ago

Droitwich, United Kingdom National Trust Full time

We're looking for someone who cares about achieving high standards, and helping to make beauty and history accessible to all. You'll join as a Collections and House Officer at Hanbury Hall, bringing to life the history and significance of this much-loved place.

You'll also be a Duty Manager working within a rota with 8 other Duty Managers. In this role you'll be responsible for the day to day operation of the property. You'll learn about the day to day management of a busy site, emergency response and building key relationships across a busy property.

You'll work across 5 days and weekend working is essential.

What it's like to work here:You'll mainly be based at Hanbury with time at Greyfriars worked on a rota basis. You'll work closely with 2 Collections Assistants and a dedicated team of volunteers. Report to the Collections and House Manager, you'll build close working relationships with the wider property teams at both sites. Essential care training will be given along with training opportunities in collections care and volunteer management.

Click here for more information about this location

What you'll be doing:As the Collections and House Officer, you’ll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience.

Supervised by a Collections and House Manager and working with two Collections Assistants and a team of volunteers, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house.

You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that’s in it. You’ll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.

You'll also be working at our sister site, Greyfriars, in the heart of Worcester city centre on a rota basis with the rest of the team.

Who we're looking forWe'd love to hear from you if you’re:

- someone who puts people first, and who knows what’s needed to make sure everyone receives great service
- able to work as part of a team, with skills in day-to-day supervision and management
- good at talking to, and getting on with, all kinds of people
- comfortable with managing costs and spending
- full of ideas about how to make spaces and objects accessible to more visitors

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (25 hrs pw)

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