Tactical Water Controller

**LET’S CUT STRAIGHT TO IT**

**Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.**

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

Which is why we are excited to announce a new opportunity to join our team as an OCC (Operations Control Centre) Tactical Controller-Water. In this role you’ll focus on reducing risks associated to events such as demand, weather, assets failure, abstraction management and planned work. You’ll play your part in implementing modern technology to improve our water networks and ability to respond to failure, through a process of reviewing the hydraulic area’s which have greater risks to customer supplies and business resources.

You’ll also help drive improved performance in our end-to-end process and the delivery of some of our key targets such as supply interruptions, water quality complaints, planned work delivery and environmental protection. You’ll work closely with the Leadership Team and Senior Controllers to ensure 24/7 & 365 tactical thinking as well as building strong relationships with Water Resources, Intervention Team & our Operation Teams.

Are you someone who would like to play a key part in creating a calm and controlled network to build trust from our internal stakeholders, regulators, and customers?

Well if you are please read on

**LET’S TELL YOU MORE**

The key accountabilities of this role will include:

- Drive forward new assets installation and technology to enable us to better prepare and respond to forecast and unforeseen events
- Managing the seasonal configuration of our assets including E2E production planning & delivery
- Creating and updating reports such as Operating rhythm packs etc. This will need to be scalable between BAU & incident status
- Reviewing Control Group (CG) risks, creating CG philosophies and configurations to reduce risks during asset failure and weather-related events.
- Collating and sharing MI on network performance and opportunities to improve the proactive monitoring & control of our assets - drought, raw water storage, abstraction management, potable water storage to ensure confidence we make the right, proactive controlling decisions
- Working with the OCC SME’s to ensure that all data on asset performance is correct, visible to the teams that use the data & provides insight to our reporting to the business
- This role entails out of hours Standby Support to Network Control Incident Management Framework

**WHAT WE’RE LOOKING FOR**

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

You’ll have a proactive mindset and strong analytical skills, with the ability to adapt well to change whilst being under pressure. With capability to create MI dashboards or produce MI to assess how well new technology is being adopted.

As this role requires travel, you must hold a full UK Driving License.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.

**We do more, because we care.**

**HOW WE’LL REWARD AND CARE FOR YOU IN RETURN**

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. Here’s some of our favourites:

- Paying around £37,000
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year

**LET’S GO**

To find out more about working with us, search** #LifeatSevernTrent **on social media.