Hotel Receptionist

*Job Summary*

We are seeking a skilled Hotel Receptionist to join our team in providing exceptional guest service and ensuring smooth operations at our hotel reception desk.

*Duties*
- Greet guests upon arrival and provide a warm welcome atmosphere
- Check guests in and out efficiently, handling reservations and payments
- Assist guests with inquiries, requests, and information about the hotel and local area
- Maintain a tidy reception area and handle guest luggage when required
- Handle guest feedback and resolve any issues or complaints effectively
- Collaborate with other hotel staff to ensure a seamless guest experience

*Experience*
- Previous experience in a hospitality or hotel environment is desirable
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in phone etiquette and excellent communication skills

Join our team as a Hotel Receptionist to be part of creating memorable experiences for our guests in a dynamic hotel environment.

**Benefits**:
50% staff discount on shift

33% discount after one month

Discounts on highstreet shopping

Free parking

**Benefits**:

- Free parking
- Health & wellbeing programme

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Phone etiquette: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Expected start date: 30/09/2024