Retail Sales Associate

1 week ago

Darlington, United Kingdom CIGARA Electronic Cigarettes Full time

MyCigara specialises in the Vaping Sector assisting individuals to stop smoking within a retail environment.

We have an exciting opportunity for an enthusiastic sales individual to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

As part of a leading brand, we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product to them. Making every day better for our customers through personal experiences that count.

This exciting position offers the opportunity to earn bonus and progress into a higher role.

**Requirement**
- Experience in retail or other customer service role
- Energy, Integrity & Adaptive Intelligence
- Vaping experience preferred

**Responsibilities**
- Being passionate about our products, services and brand and understanding what we offer as a business
- Working to and following our customer journey framework to make sure you are delivering a great personalised experience in store
- Delivering store targets - Building a rapport with every customer to create personalised recommendations that can help their journey to become smoke free
- Being aware of your own performance and the team performance and how you can contribute to MyCigara’s success
- Using in store systems and working compliantly and adhering to company policies and processes
- Supporting the Store Leadership team to open and close the Store
- Working with your team to take ownership of the store appearance. Taking pride in where you work
- Peer to peer coaching to really share best practice to help others.
- Skills and Experience Needed

**Job Type**: Part-time

Pay: Up to £11.44 per hour

Expected hours: 10 - 16 per week

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- Do you have any knowledge or experience with vaping or the industry. If so, please provide further details.

**Experience**:

- Retail sales: 3 years (required)
- customer service: 3 years (required)

Work Location: In person

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