Account Manager/customer Services
1 week ago
Is your background in Catering, Hospitality or retail? Are you looking for a new career path where you can utilise your industry experience - working only Monday to Friday 8.00 til 5.30pm? NO EVENINGS OR WEEKENDS
This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can delivery exceptional service to luxury high-end clients within the catering & hospitality sectors.
This is a very busy role that requires experience of multi tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook).
**Duties and Responsibilities**:
- Managing a portfolio of existing client accounts
- Answering incoming calls from clients and providing assistance
- Logging calls on the CRM system
- Building relationships with clients
- Receive and process orders
- Dealing with the warehouse and organising deliveries
- Working to targets
- Upselling to existing clients
- Work very closely with a Field Sales Executive to manage your accounts
**Experience and Knowledge**:
- Previous experience within a customer service/ account manager position
- Confident communicator on the phone
- Ability to work within a fast paced environment
- Strong attention to detail and organisational skills
- Confident use of Microsoft systems
- Good interpersonal skills
- Be self motivated
You should also have good Maths and English (GCSE Grade C and above)
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