Healthcare Centre Coordinator

1 day ago

Newcastle upon Tyne, United Kingdom LloydsPharmacy Clinical Homecare Full time

**About The Role**:
Based within our LloydsPharmacy Clinical Homecare Healthcare Centre in Newcastle (NE5 5HP) you will be accountable for the day to day administration and coordination of the safe delivery of the clinic. This will include the effective management and processing of new patient referrals, welcoming patients into the clinic, preparation of case notes and to working closely with a multi-disciplinary team to support on ad-hoc duties.

**Why LloydsPharmacy Clinical Homecare?**

We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:

- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal

**About You**: To succeed in this role, you’ll be passionate about delivering exceptional customer service, along with the ability to make sound judgement and decision making that will deliver the best care to our patients. With a caring nature and an empathetic approach, you’ll be comfortable liaising with vulnerable individuals via the telephone and face to face. You’ll also need to be able to work to tight deadlines, strive to meet targets and have a strong eye on attention to detail.
**About Us**:
At LloydsPharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of **Delivering together, Being Accountable, Giving it our all **and **Continually Improving** to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.

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