Wholesale Logistics Assistant

We Are One

At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective.

Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities.

We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.

To proactively support the Wholesale Logistics team for the global Wholesale business, working in collaboration with Sales, Finance and the Warehouses while providing excellent customer service. Reporting to the Head of Logistics Wholesale & Franchise.

**Requirements**:

- Taking direction from the Head of Logistics and the Wholesale Logistics Manager, to support the Wholesale supply chain post PO creation.
- Working closely with the Merchandisers and Buying team, maintain the seasonal tracker to monitor stock flow into the business, sharing data with the DCs and internal Logistics team to plan for peak periods.
- Monitoring all delays or disruptions to stock by liaising with Merchandising/Sales team and informing customers in a timely manner - ensuring minimum financial implications for the business.
- Assist with the daily / weekly / monthly / seasonal reporting on inbound and outbound deliveries, including invoicing, cancellations and forecast tracking.
- Play a proactive role in the maintenance and creation of reporting tools which can be shared with the others in Wholesale team and the wider business.
- Planning of intake into the DC and ensuring customers delivery deadlines are met alongside the Wholesale Logistics team
- Be familiar with all outbound customer shipping requirements, to help build a seasonal information pack for the DCs to ensure the business is compliant and minimising costs by streamlining procedures.
- Upon receipt of stock in the DC, review against PO’S raised and oversee the allocation process based on the customer priority schedule, organising onward shipping as required. Liaise with the DCs on a regular basis during peak shipping periods to ensure expedient turnaround of goods and ensure customer invoices are processed in a timely manner.
- Provide a first class customer service experience for all Wholesale customers in regards to orders, shipping, returns and cancellations.
- Provide support to the Wholesale Logistics team as required, to ensure best practice across the department.
- Undertake general administration duties, as required by the department.

Key performance indicators
- Accurate data provision.
- Accurate and timely, proactive decision making within the remit of the role.
- Timely and accurate maintenance of wholesale systems and data, following department protocol.
- Improved customer service.
- Effective communication.
- Managing own workload to meet department deadlines.

**Benefits**
- Competitive basic salary
- Pension and life assurance
- Gym Discounts
- Retailtrust support
- Enviable discounts
- Harrods Discount
- Monthly half day Friday’s
- Summer Hours
- Sample Sales
- And so much more

If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism