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Front Office Reception

2 weeks ago

Ashley, United Kingdom Marriott International, Inc Full time

**Additional Information**
**Job Number**25116904
**Job Category**Rooms & Guest Services Operations
**Location**Delta Hotels Manchester Airport, Hale Road, Cheshire, England, United Kingdom, WA15 8XW
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

**Full time 40 hours over 5 days - £12.21 per hour**

**Front Desk Receptionist**

Are you seeking to grow your skills with endless career opportunities? Work beside teammates that feel like family? Experience working for an employer that puts your wellbeing at the heart of everything it does? Enjoy monthly celebrations, treats and recognition? Plus make a difference in the local community? Then Delta Hotels by Marriott Manchester Airport is the place for you

**Explore our very big world**

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

**The impact you’ll make**

First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

**What you’ll do**
- Process guest check-ins, assigning rooms and activating room keys
- Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
- Answer, respond to and process all guest calls, messages, questions or concerns
- Give guests information and directions regarding property and local areas of interest
- Process check-outs and resolving any disputed charges
- Process payments and room charges
- Confirm reservations and cancellations, running daily reports on the number of arrivals and departures

**What we’re looking for**
- A warm, people-oriented demeanor
- A team-first attitude
- Positive outlook and outgoing personality
- Flexibility, problem-solving skills and multi-tasking ability

With this role you may be working 8 hours shifts, to include weekends on a mixture of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.