Transport Supervisor

**Job description**

**About us**

Synergy LMS are a leading provider of linen services for the NHS, Healthcare Services, and Hospitality, operating from several sites across the UK.

**Job Description Summary**

Job Title: Transport Supervisor

Reporting to: Transport Manager

Location: Synergy LMS Dunstable

Shift: 4on/4off

Start date: 01/08/2025

**Job Purpose**

As part of the Synergy LMS management team this role will manage the transport service so that it is a fit for purpose service appropriate to the varying and changing needs of Synergy LMS customers.

**Key Responsibilities**
- Maintain and promote a strong Health and safety culture both personally and within your team, ensure all policies are adhered to and identify and minimise risk where possible
- Take a role in planning, allocating routes and vehicles ensuring sufficient flexibility is in place to meet the varying and changing needs of customers.
- Help to ensure in house vehicles are compliant with all legal, regulatory and contractual requirements, and where necessary escalating any identified issues and recommending resolution to the service provider.
- Ensure that all drivers are compliant and hold valid licences to drive and driver CPC is valid and up to date using the systems in place
- Monitor and debrief driver infringements in a timely manner
- Ensuring transport staff deliver the service appropriate to the changing needs of customers in line with relevant guidance and individual risk assessments
- Manage and develop a team of drivers, in order to deliver a high-quality service to customers including the monitoring of driver related performance.
- To take the lead in resolving unforeseen problems as they arise ensuring appropriate resolution of these and to utilise the learning to plan for future similar scenarios
- To work as a member of the Synergy LMS management team, undertaking delegated tasks and responsibilities in line with the emerging needs and operational requirements of the service, including where necessary the contracting out of transport provision to other transport providers
- Ensure existing KPI data reports are input and presented to management when required
- To promote a sense of common purpose through the embodiment of Synergy LMS Mission, Vision and Values
- To work in a safe and effective manner always
- Undertake disciplinary investigations and action where required up to final written warning stage

**Qualifications**
- No Transport Management qualification required however good conversant knowledge of transport operational compliance and understanding
- Class 2 Driving Licence Required

**Experience & Abilities**
- Experience in a similar supervisory role in the transport sector, including supervision of staff
- Excellent written and verbal communication
- Proven ability to plan and navigate journeys confidently

**Behavioural Competencies**

Leadership Definition: Inspires others to achieve personal and organisational goals.

Description: Adapts leadership styles to suit different situations. Gains commitment from team to ensure an effective service is provided. Motivates individuals to achieve personal goals. Earns respect by setting a positive example through own behaviour

Effective Communication Definition: Delivers clear and accurate information in the most appropriate way.

Personal Effectiveness Definition: Takes responsibility for own performance in order to achieve best practice and organisational excellence.

Description: Adapts working practices to achieve results. Addresses challenging situations and reaches solutions. Responds to feedback as a source of improving own effectiveness. Highly adaptable to organisational change. Takes responsibility for self-development.

Build Constructive Working Relationships Definition: Works with others in a positive manner to achieve outcomes that supports Synergy LMS Mission.

Description: Fosters good working relationships with others based on trust and respect. Reviews staff working methods to encourage ongoing improvements. Shares knowledge and information with others. Looks at situation from other perspectives

Respect Diversity and Equality Definition: Demonstrates an understanding of Diversity and Equality issues affecting Capability

Description: Demonstrates through practice a thorough understanding of diversity issues as they affect Synergy LMS and those that use its services. Sets clear standards and leads by example. Values the opinion of others, taking account of their diverse backgrounds. Is always respectful and diplomatic when dealing with others. Raises awareness of equality and diversity issues, including ensuring all staff understand what diversity and equality mean.

Responsibility’s

Transport supervisors’ responsibilities include:

- The making of arrangements to ensure that drivers comply with drivers’ hours and tachograph rules and with speed limits
- The making of arrangements to ensure that the vehicles are maintained properly, incl