Telesales Representative

We are looking for a well-spoken telesales representative to be responsible for soliciting sales-appointments over the telephone for home improvement products. The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to pair them with the correct products, and documenting customer information, purchases, and reactions.

A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sales appointment.

**Telesales Representative Responsibilities**:

- Initiating sales appointments with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products on offer.
- Keeping up to date on all home improvements products and informing customers of new products and services.
- Answering customers' questions on the products.
- Meeting sales appointment quotas.

**Telesales Representative Requirements**:

- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant home improvement products.
- Excellent interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: From £10.00 per hour

**Benefits**:

- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- Telesales: 1 year (preferred)

Work Location: One location

Reference ID: Experienced Telesales/Canvasser

Flextime