Housekeeper Grade A

Are you looking for a role where you can make a difference to those who are ill, and help clinical colleagues, then we may have the role for you

Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, and we are now looking for caring, committed & flexible colleagues to join our current ward based housekeeping team.

The role of Housekeeper is challenging, but very rewarding, & one where you are in the enviable position of being able to take time to speak with our patients & help with their recovery by offering our hydration and nutritional offering to them. Full Training will be given, including Allergen training, and on all of our meals, there may even be some food tasting

Our Housekeepers, help keep the ward clean & tidy in line with the National Cleaning Standards, record fridge temperatures, collate patient meal orders via an iPad, deliver patient meals, & drink services, Working a part of a team is paramount in this role, but be prepared for busy days & rewarding days in this role.

Please be aware that our Housekeepers hours are between 0700-2000 7 days a week, 365 days a year, typical shifts are 0700-1330, and 1600-2000, although our shifts do differ due to the service area so flexibility is key.

**Due to the nature of this role, applicants will need to be over 18 years of age prior to commencing in this role**

To provide a Housekeeping Service

The aim of the role is to provide a clean and safe environment for our patients, staff and visitors and to contribute to preventing and reducing the spread of Healthcare Associated Infections (HCAIs).

To communicate effectively with patients, including patients who may have behavioural issues, challenging behaviour or severe communication difficulties work colleagues and visitors throughout the process of delivery of the service and at all times respecting dignity and confidentiality.

**The role**:
Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the service.

Maintains a high standard of hygiene and cleanliness, as defined within the National Specification of Cleanliness.

Prepares and presents patient meals and beverages in inpatient areas in accordance with Food Hygiene procedures.

Compliance with policies and procedures

Adhere to infection prevention policies, procedures, audits in line with the Health Act 2006, to actively reduce Health Care Associated Infections

AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.

AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters.

**Key Tasks**:
Service Delivery - Cleanliness
- Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules. The post holder will clean areas as per schedule in line with the NHS Cleaning Manual.
- Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
- Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out.
- Report maintenance faults, building fabric issues, pests and any other concerns to the Hostess and Housekeeper Supervisor.
- Ensure patient confidentiality, privacy and dignity is maintained throughout your work.
- Follows SOP’s and able to make comment and contribute to policy development to enable continuous improvement
- Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters
- Completes own time sheets and staff survey

Service Delivery - Linen
- Store linen in a safe and responsible manner. Contacting the linen services department to adjust linen accordingly
- Assist with the removal of used linen and follow the rejected linen process.

Service Delivery - Food & Beverage Service
- Complete patient menus using the electronic tablets ordering systems and following the SOP and according to clinical and dietary needs as advised by nursing staff.
- Under Nursing supervision serve meals to patients
- Ensure cleanliness of Kitchen in line with national standards report any exceptions to supervisor
- Complete temperature control records to ensure compliance with food hygiene legislation, and Hazard Analysis Critical Control Points (HACCP) requirements.
- To maintain the kitchen to a safe and hygienic condition including washing all crockery, cutlery, food containers and feeding equipment after