IT Officer

**IT Officer**

**35,000+ per annum Clapham, London**

8% pension, healthcare and bonuses

**Permanent, Full-Time**

CitizenCard is a Government-backed non-profit experiencing significant growth. We are looking for an IT wizz with attention to detail and a willingness to learn. You will support, and deputise for, our Ops & Tech Services Manager.

**Key duties**:

- Ensure IT & infrastructure services are stable and robust and available 24/7
- Support transitional change in the IT & infrastructure space
- Develop, produce & maintain IT documentation & IT procedures
- Manage Kayako Help Desk and problem-solve with customer services team
- Cyber/security housekeeping inc. ESET Endpoint Security, Remote Administrator, maintenance & improvement plan
- Manage local Linux servers, MySQL database & intranet site
- Manage hosting providers and servers (Amazon AWS; Ubuntu; MySQL)
- Responsible for company’s websites (JoomlaCMS) - updates, modifications, templates (CSS), security and backups
- Manage development projects, liaise with external software developer
- Support desktop PCs, desktop printers and scanners

**Experience required**:

- Successful delivery in a similar support role
- Delivering security and compliance controls
- HTML and CSS
- CMS and CRM
- Internet Security software (antivirus, firewall etc)
- Linux servers
- Basic networking (TCP/IP, LAN, routers, firewalls etc)
- Supporting staff in-person and remotely
- Windows 10
- Office 2016/2019

**APPLY NOW